Hinshaw's Acura

I was completely blown away by this car buying experience. I usually stay far, far away from car dealerships. My past experience had been with the corporate demon who is taking over the Fife auto experience. I usually stay far, far away from car dealerships. My past experience had been with the corporate demon who is taking over the Fife auto market. I won’t mention the name but it does rhyme with Carson. “Carson “had completely pushed me past the edge of tolerance for high strung, desperate, pushy sales people. I fell in love with a car at Hinshaw’s Acura. Working with Hinshaw’s Acura actually restored my faith in car sales. Upon walking to the door a very polite young man greeted me and held the door as I walked in. A respectful gesture that this generation has completely forgotten about. Behind him was the receptionist. She also had a very polite and respectful disposition. Unlike many other young women who share that same position at other dealerships, she was dressed conservatively, not as if she was on her way to audition for a reality dating show. My Sales Person, Keith, was incredibly laid back. It was nice to work with a person who wasn't chewing gum, shaking from drinking entirely too much red bull, or calling me dude. He never once referred to the car as bitchin’, killer, or wicked. I never once felt pressure in the whole buying process. That is the best part of this experience. Everyone I encountered from the lot porters to the finance manager was professional and polite. If you are in the market for an Acura, (or actually anything. I bought a Chrysler), this is the place to go. More

Keith is great to work with.. he helped me find a vehicle within my price range and got me a great percentage rate as well. He isn't the usual pushy sales guy that are most often in this industry. If you a within my price range and got me a great percentage rate as well. He isn't the usual pushy sales guy that are most often in this industry. If you are looking for a new or used car.. I completely recommend this dealership. More

My wife and I wanted to buy a reliable Luxury SUV. We checked MB, BMW, Audi, Lexus, Volkswagon, Volvo, and Acura. Acura MDX was the best all around with the best resell value and low maintenance. Kei checked MB, BMW, Audi, Lexus, Volkswagon, Volvo, and Acura. Acura MDX was the best all around with the best resell value and low maintenance. Keith Jackson was our sales rep. He was very helpful and not pushy showing us the 2013 Acura MDX. We did not have to haggle over the pricing too much. He showed us how customer service should always be before and after the sale. If you are looking for a Honda or Acura, I would strongly recommend Keith Jackson!!!! Tell him you saw my review on Yelp and you will be treated with the very best care like my wife and I were. Stephen More

I brought in my 2005 TL to have the headlight angle turned down. It took them three separate apointments to get it decent. I then Brought them my 2001 MDX to copy a key. They would not do it because it turned down. It took them three separate apointments to get it decent. I then Brought them my 2001 MDX to copy a key. They would not do it because it was in my wifes name. A locksmith did it for me in 12 minutes. I don't mind the 26 mile drive, I don't mind the ridiculous prices. But, I mind the Horrible Customer Service. Will never shop with hinshaw's acura ever again. P.s Once you paid for the car, sales staff no longer knows you More

I will definitely recommend Hinshaw's and Keith Jackson. I purchased my MDX 8 months ago and my husband just purchased his second TL. Both had positive experiences when dealing with Keith. He was very knowl I purchased my MDX 8 months ago and my husband just purchased his second TL. Both had positive experiences when dealing with Keith. He was very knowledgable, professional, courteous and friendly. We are also very pleased with the service department. We love the courtesy loaner car that's available when your car is being serviced. My husband and I are loyal Acura owners and loyal Hinshaw's customers. Thanks, Keith! More

Hinshaw's Acura made the transaction process easy and painless. Keith Jackson was a wonderful sales representative and I would recommend him to all. He was personable and knew his stuff! painless. Keith Jackson was a wonderful sales representative and I would recommend him to all. He was personable and knew his stuff! More

We had a great experience buying our new Acura TL at Hinshaw's Acura. Keith Jackson was very professional and knowledgeable about his product. He was efficient and informative. We loved our previous TL Hinshaw's Acura. Keith Jackson was very professional and knowledgeable about his product. He was efficient and informative. We loved our previous TL and expect to love our new TL even more. We highly recommend Keith and Hinshaw's Acura. More

I have been bringing my car into Hinshaw's Honda in Auburn for several years and have always been treated very well. The service has been excellent. Auburn for several years and have always been treated very well. The service has been excellent. More

Wait was OK. Clean waiting roomto andi good coffee and dougnut. Frien.dly people. Short wait for 30000the check up. Enjoyed my stay with salesman of past. dougnut. Frien.dly people. Short wait for 30000the check up. Enjoyed my stay with salesman of past. More

Eric was professional and polite when calling. He gave me the details of the areas that were not at specifications. He then explained what could be done and how much each item would cost. me the details of the areas that were not at specifications. He then explained what could be done and how much each item would cost. More