Hinshaw's Acura
Fife, WA
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800 Reviews of Hinshaw's Acura
Excellent service from the sales and new vehicle support team. All 10+. Love the car and I very happy with their support and information they provided to me upon test driving and delivery of the new vehic team. All 10+. Love the car and I very happy with their support and information they provided to me upon test driving and delivery of the new vehicle. All good!! Thanks Hinshaws. More
Brought my Acura MDX in for Class A service. Will be driving home to Louisiana on Saturday. Easy to schedule an appointment and very efficient service! Super pleased😀 Will be driving home to Louisiana on Saturday. Easy to schedule an appointment and very efficient service! Super pleased😀 More
Our salesperson, Young Pak, was very cordial, very responsive to our questions, and was very respectful and understanding when we asked the same question more than once. He also recommended the simple responsive to our questions, and was very respectful and understanding when we asked the same question more than once. He also recommended the simple pay lease, which he realized might be good for our situation. He was also patient with us. Ed Johnson was also helpful in navigating the paperwork. More
I went to the dealership to get a temp bearing installed for my Acura MDX. They told me so needed my engine replaced, I ended up going elsewhere to get a new engine, Back in February of 2023. Come to find o for my Acura MDX. They told me so needed my engine replaced, I ended up going elsewhere to get a new engine, Back in February of 2023. Come to find out there was a recall regarding that issue. So, I was able to get reimbursed for the cost of engine and labor. In order for this to be valid they wanted proof of receipt and proof that I went to the dealership to get diagnosed, the Acura headquarters called Hinshaws Acura in fife and spoke with Mike the service manager and he lied to them that I never got serviced from there regarding a diagnose or a temp bearing installation. So I contacted another dealership to have them search for me, they were able to confirm that it was valid. Mike from service is a complete scam! I would never take your car to Hinshaw Acura of fife if you want to be ripped off. More
Customer service friendl and knowledgeable. Representative David non aggressive, congenial and upon my suggestion showed me some low mileage used cars with the same enthusiasm as new cars. No p Representative David non aggressive, congenial and upon my suggestion showed me some low mileage used cars with the same enthusiasm as new cars. No pressure services from anyone More
We just bought a new Acura from Hinshaw Acura and the experience was a 10 plus. The salesman, Brian Smith, made the purchase flawless. Thank you. experience was a 10 plus. The salesman, Brian Smith, made the purchase flawless. Thank you. More