Hinshaw's Acura

have used this facility for years and have purchase 10 acura's over the years due to the outstanding service performance. Service staff has alway been polite, informative, technically knowledgeable, and acura's over the years due to the outstanding service performance. Service staff has alway been polite, informative, technically knowledgeable, and concerned about the performance of my autos. Acura is a good car but this is the best service shop I've every used. More

He was very friendly and great to work with. It was worth the drive to this dealership to trade in my car and get the car I wanted. the drive to this dealership to trade in my car and get the car I wanted. More

This is my third car purchased through this dealership. David A. has always made sure I am pleased with my purchase. David will go out of his way to make sure I have all the knowledge I need regarding the David A. has always made sure I am pleased with my purchase. David will go out of his way to make sure I have all the knowledge I need regarding the vehicle I am leaving with. He greets me with enthusiasm and knowledge about every car on the lot.He is an added asset to Hinshaw's Acura. Ed J. always has a smile on his face and makes sure I understand the paperwork I am signed to a tee. More

This is my third car from Hinshaw's. The have had consistently friendly service, good price and are able to transact the deal quickly. Overall, relatively low pressure & and Davis is a good natured consistently friendly service, good price and are able to transact the deal quickly. Overall, relatively low pressure & and Davis is a good natured salesperson. More

Hinshaw Acura and Devin made the experience of purchasing my new Acura MDX so pleasant that I am confident that I will most definitely return for my future vehicle needs. Devin was professional and attentiv my new Acura MDX so pleasant that I am confident that I will most definitely return for my future vehicle needs. Devin was professional and attentive to the details that ensured my complete satisfaction! Please go see Devin! You deserve to be a happy and satisfied customer just like me! You won't be disappointed! More

I bought my MDX a couple of years ago from Hinshaw. The only thing better than the buying experience is the service. I was a little concerned going for the first time as I had no relationship with this de only thing better than the buying experience is the service. I was a little concerned going for the first time as I had no relationship with this dealer. Trust was quickly earned as I thought I needed a routine repoair and in fact I did not. A little software update (at no charge) and my very newly cleaned car and I were on our way. I have since gone for oil changes and very recently a computer failure. Although it cost me this time, I felt the staff did a great job educating me on the issue and not only fixed it to my satisfaction but delivered a great experience. I expect any dealership to deliver on the basics. Hinshaw's builds trust and give a differentiating customer experience. I will continue to go back and they are easy to recommend. More

I only went in to Hinshaw's Acura to rule it out as an option and to reinforce my 1st choice. But after driving the RDX, and comparing safety ratings, performance, and price I ended up purchasing it t an option and to reinforce my 1st choice. But after driving the RDX, and comparing safety ratings, performance, and price I ended up purchasing it that afternoon. Devin was EXCELLENT. He didn't try to BS me or give me that hard sell crap. He was helpful and informative without the prententious attitude some sales people have. Another huge plus was that unlike some other brands I looked at, there was none of the mix and match package options and features BS. I didn't have to add a heated brake pedal to get Bluetooth connectivity. There are exactly 2 packages: standard and technology. Because the base vehicle comes with most everything available besides NAV, I took the standard package. The dealership was great, Devin was great, my RDX is great, and my overall experience was outstanding. More

My overall experience with the salesman (David) was good. He worked with me and even drove to my office to do the paperwork. However the car I bought was a disaster!! I purchased a 745Li form them, low He worked with me and even drove to my office to do the paperwork. However the car I bought was a disaster!! I purchased a 745Li form them, low miles for the year and in David's words "immaculate". This could not have been further from the truth. I drove the car for 125 miles roughly and my driveway was covered in coolant. I took the car to the shop and was told of the numerous problems with the car....Internal coolant pipe leak, water pump, valve cover gaskets, rectifier for the blower, ALL of which in their opinion had occured long before I purchased the car. Of course the dealership says it did a full inspection and everything passed with flying colors.....One small problem I was told about that statement from the shop is that the battery in the car was never registered to the vehicle (this needs to be done on BMW's) hard to imagine that this car was checked inside and out and yet that was not noted or fixed by the dealer. I paid over 3K for the repairs on an "imaaculate" vehicle....STAY AWAY from used cars from these guys.....like I said, sales staff is not bad and I am sure a new vehicle purchase would be a good experience, used however not a chance. More

Given that I expect great service, I wasn't surprised that I got it. Everyone was helpful, friendly and respectful. Facility was comfortable, organized. My sales rep, Devin, was very personable and ea that I got it. Everyone was helpful, friendly and respectful. Facility was comfortable, organized. My sales rep, Devin, was very personable and eager to answer any questions/concerns I may have without being pushy. More

Was a great experience, Devin was very professional and knowledgeable with the product. Devin was prompt answering questions and returning calls, even after the car deal was finished, not typical for a car knowledgeable with the product. Devin was prompt answering questions and returning calls, even after the car deal was finished, not typical for a car salesman. I have already recommended this car dealership and namely Devin to my friends and Boeing co-workers. More