Hinshaw's Acura

My initial contact with Jaeson, my sales representative, was a very straightforward yet genuine experience. I arrived at the dealership knowing which car I was looking for, and the car was already in a very was a very straightforward yet genuine experience. I arrived at the dealership knowing which car I was looking for, and the car was already in a very presentable condition. In addition, Jaeson was very knowledgeable about the product he was introducing. Once I decided to purchase the car his level of customer service did not diminish at all even though he already knew he had the sale. Jaeson also did an excellent job balancing time to meet the needs of myself as well as additional customers. Days after the purchase of my vehicle Jaeson even gave a very sincere follow up to make sure everything was still going smoothly. Overall the dealership and all of its personnel were very user friendly and I would highly recommend them to others. More

My experience at Acura of Fife was excellent. I actually went to the Acura in Tukwila and was offered something that was not in my price range after telling them what i wanted. Also, the service i received went to the Acura in Tukwila and was offered something that was not in my price range after telling them what i wanted. Also, the service i received was not anywhere as good as the service i got at Acura of Fife. The salesman and "floor manager" at Acura of Fife gave me the vibe of "I just want your sale" instead of my "service". My parents and i walked out knowing we will never come back to the dealership. I called Acura of Fife and told them my price range and what i was looking for. I received a phone call back promptly and as soon as i arrived, i was gracely greeted by many salesmen. Michael and David showed me ALL of my options and helped with a good price that would make us (customers) happy and also didnt put a dent on the dealership. Overall i am very happy i went to Acura of Fife and will continue to give them my service. *** Our intent was to just LOOK at cars - purchasing was to be made later down the road*** YOLO - you only live once and i choose Acura of Fife! More

Michael Moore was my salesperson. He was very professional and gave me the best customer service I've ever experienced! He answered all my questions and was very honest. I was completely satisfie professional and gave me the best customer service I've ever experienced! He answered all my questions and was very honest. I was completely satisfied with the service and price that I received so I ended up driving a TSX home with me. Thanks to Michael Moore! He's phenomenal! More

Michael Moore was by far the best car salesman I've experienced! Felt so comfortable with him that I walked out with a car! Best customer service! experienced! Felt so comfortable with him that I walked out with a car! Best customer service! More

I live in Bellevue but have a business in Tacoma. I I live in Bellevue but have a business in Tacoma. I called Todd - sales manager - and asked about an Acura RDX for my wife. He told me to come in I live in Bellevue but have a business in Tacoma. I called Todd - sales manager - and asked about an Acura RDX for my wife. He told me to come in and after we chose the car she wanted he helped us get an agreeable price. His after service has been impeccable and we've been pleased. Kenny More

For quality service I turn to Hinshaw's Acura. They are efficient and take pride in treating their customers and cars with care; great dealership overall. are efficient and take pride in treating their customers and cars with care; great dealership overall. More

Told me 11999$ to get me in then said 13500$. Said they would put tow hitch on then did not and gave me a check that only covered half of cost. Called my gf a bunch of times trying to get her to fill out a would put tow hitch on then did not and gave me a check that only covered half of cost. Called my gf a bunch of times trying to get her to fill out a servay. Never going there again. More

I have owned 4 Acura's and have always taken them to Hinshaw's for service. Kelly Stalcop is the service manager and accepts nothing less than the best. George, Mike and Eric are always friendly and giv Hinshaw's for service. Kelly Stalcop is the service manager and accepts nothing less than the best. George, Mike and Eric are always friendly and give great service advice. The estimates are always accurate and the service is done right the first time. I have never had to take my vehicle back to have an issue taken care of. They get it right the first time. Customer service is outstanding! More

We had very good experience at Hinshaw's Acura , our dealer Devin was great , very friendly and helped us got a good deal, will definitely come back in future :) dealer Devin was great , very friendly and helped us got a good deal, will definitely come back in future :) More

I have been a Hinshaw's Acura customer for 14 years. The customer service superior, Kelly and his crew go out of there way to make you feel welcome. They always greet you by name which I really like, The customer service superior, Kelly and his crew go out of there way to make you feel welcome. They always greet you by name which I really like, makes me feel special and that they really care about you and your vehicle. The service I receive is always superior, I have never in 14 years ever had to come back because the service wasn't done right or I was still having a problem. My Acura is always returned to me spotless inside and out, and I am always escorted to my car after I pay my bill. I would highly recommend Hinshaw's Acura not only for the vehicles but for the service after the sale. Ken Palmer More