
Hinshaw's Acura
Fife, WA
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818 Reviews of Hinshaw's Acura
This was my second time having Devin as my dealer. He gives excellent customer service! Knew just what I was looking for and it all worked out GREAT! I will recommend Devin to anyone that is in need of a gives excellent customer service! Knew just what I was looking for and it all worked out GREAT! I will recommend Devin to anyone that is in need of a vehicle. More
This was our first new car purchase and we couldn't be happier. Brian Smith was very helpful and made sure we were comfortable every step of the way. We also arrived about an hour before closing and we be happier. Brian Smith was very helpful and made sure we were comfortable every step of the way. We also arrived about an hour before closing and were not rushed, which is appreciated. After we decided to think about it for a night, Brian came in the next day just for us. Overall great price and excellent customer service! More
Went in for an engine light and the service manager personally made sure my car and I were taken care. I couldn't ask for better crevice. Deffenetly two thumbs up for hinshaws service department. personally made sure my car and I were taken care. I couldn't ask for better crevice. Deffenetly two thumbs up for hinshaws service department. More
I brought my MDX in for a timing belt and a 90,000 tune up. Warren ran and grabbed keys as he saw me pull up then goes and pulls my car up so I don't have to wait a second. Kelly and another parts guy help up. Warren ran and grabbed keys as he saw me pull up then goes and pulls my car up so I don't have to wait a second. Kelly and another parts guy helped me clean up when I spilled a cup of coffee all over. They treat us like we are old family friends and I'm so glad we have this great of a dealership close to us, will continue to own an Acura because of this. Thank Mike for finding me a loaner car when they were almost completely all loaned out....he went and asked Kelly as he was in a meeting to try and get me in at the last second for this. This is an exceptional service department and the owner should be giving these guys a bonus! More
have used this facility for years and have purchase 10 acura's over the years due to the outstanding service performance. Service staff has alway been polite, informative, technically knowledgeable, and acura's over the years due to the outstanding service performance. Service staff has alway been polite, informative, technically knowledgeable, and concerned about the performance of my autos. Acura is a good car but this is the best service shop I've every used. More
Loved everything about my experience in purchasing a car through Hinshaw Acura. The salesman, David Ajibade, could not have been more helpful and pleasant. I drove across the state to purchase a car throu through Hinshaw Acura. The salesman, David Ajibade, could not have been more helpful and pleasant. I drove across the state to purchase a car through this dealership and I am so glad I did !! More
This is my third car purchased through this dealership. David A. has always made sure I am pleased with my purchase. David will go out of his way to make sure I have all the knowledge I need regarding the David A. has always made sure I am pleased with my purchase. David will go out of his way to make sure I have all the knowledge I need regarding the vehicle I am leaving with. He greets me with enthusiasm and knowledge about every car on the lot.He is an added asset to Hinshaw's Acura. Ed J. always has a smile on his face and makes sure I understand the paperwork I am signed to a tee. More
This is my third car from Hinshaw's. The have had consistently friendly service, good price and are able to transact the deal quickly. Overall, relatively low pressure & and Davis is a good natured consistently friendly service, good price and are able to transact the deal quickly. Overall, relatively low pressure & and Davis is a good natured salesperson. More
I bought my MDX a couple of years ago from Hinshaw. The only thing better than the buying experience is the service. I was a little concerned going for the first time as I had no relationship with this de only thing better than the buying experience is the service. I was a little concerned going for the first time as I had no relationship with this dealer. Trust was quickly earned as I thought I needed a routine repoair and in fact I did not. A little software update (at no charge) and my very newly cleaned car and I were on our way. I have since gone for oil changes and very recently a computer failure. Although it cost me this time, I felt the staff did a great job educating me on the issue and not only fixed it to my satisfaction but delivered a great experience. I expect any dealership to deliver on the basics. Hinshaw's builds trust and give a differentiating customer experience. I will continue to go back and they are easy to recommend. More