Hinshaw's Acura

Best purchase experience Hinshaws Acura has served us great. The sales person, Robert Njoku, went far and took care of us. Even with challenging credit history, he got us in a Hinshaws Acura has served us great. The sales person, Robert Njoku, went far and took care of us. Even with challenging credit history, he got us in a shiny well maintained Acura TL on our way home. It's been almost a month with this car and we are very pleased. Also he took care of our issues with the car at free of charge by reaching out to service dept even though it was purchased as is. More

Awesome Sales Experience w/ Sunny Sunny Singh gave me a superb experience when I purchased my car. He made my experience so smoothe with no pressure. He also gave me one of the best de Sunny Singh gave me a superb experience when I purchased my car. He made my experience so smoothe with no pressure. He also gave me one of the best deals on my car with excellent quality service. There's no comparison he was on my side the entire sales process. I am very happy with my purchase and he is somebody i will be recommending to all my friends amd family. More

Bad customer service This is the second Acura car that I owned. The reason I visit this dealer is because they have a lot of use car. This is the first time, I visit this This is the second Acura car that I owned. The reason I visit this dealer is because they have a lot of use car. This is the first time, I visit this hinshaw Acura dealer and it will be the last time as well. I have experienced the worst customer services ever in my life from the salesman guy name sunny sigh to the manager name mike. I hated how they treated me, they are really rude and they don't even value my business. Sunny was telling that I wasted his time because he didn't want me to make any offer or negotiated with the price that they listed for sale. He was yelling and screaming which is ridiculous. He rolled his eyes and he thought that I couldn't afford the car or something. Even though his manager, I went straight to him and raised my concern about sunny he seems careless about it. When I make the purchased for the car the manger mike told me that they will get the car ready for me within a 3-4 days. The car wasn't done by that time so they called me and said to give them 2 more days. 2 days later the car is still not ready for me to pick up, I felt like I was forced to buy a car but they didn't even care about deliver the car to me on time. What kind of business is this? The manager was ready rude as well, I will never and ever refer anybody to buy car at this location. Luxury car dealership have the worst customer services ever More

Not at all pushy My care was totaled and I found myself expectantly needing a new used car to replace it. I had worked with many dealership and was tired of all the b My care was totaled and I found myself expectantly needing a new used car to replace it. I had worked with many dealership and was tired of all the bait and switch. Tell you about one care and then after driving an hour, tell you it sold and they could show you another car. I remembered having great service and Hinshaw's Acura back when I owned a few Acuras. I decided to go and see what they had on line first and Young Park was so responsive. He encouraged me to see the vehicle and possibly some others. He had to step out when I was finally able to drive over, so he asked Nick Ury to take care of me. Nick was great and not at all pushy. After Nick and I test drove a car, I knew it would work and I had already been shopping for a couple of weeks. I had a budget and they worked with me. I wanted to pay cash and believe it or not most used car sellers prefer to finance you to make more, but for the first time cash was not a problem. I had known the GM for years and knew he would give me a fair deal and a great experience. Derrick Martin you are the reason I came and will come back again. I didn't just buy a car, I entered into a long term relationship to have my car serviced and cared for. I look forward to my next experience buying a car with them. More

Great experience I went in about two years ago and got a lease from Hinshaws. It was at a good rate but I knew I wasn't going to be able to stay within the miles so I I went in about two years ago and got a lease from Hinshaws. It was at a good rate but I knew I wasn't going to be able to stay within the miles so I traded it in and bought a car. I was helped by the same man through the entire process. Nick Ury was there every time I went in and was always ready to help. He wanted to help me and do what was best for me and not his pocket so it was different than most places I visited. Thanks for the help, Nick. More

Hinshaw Acura, best ever We just purchased our 3rd Acura at Hinshaw Acura. The reason we keep returning and buying Acura is because of the service and honesty of the employees We just purchased our 3rd Acura at Hinshaw Acura. The reason we keep returning and buying Acura is because of the service and honesty of the employees. We've lived in Utah, Arizona, California (Sacramento and Danville), and Washington State over a period of 50 years. In all those years and all our cars (20+) we've never found a dealership that equals Henshaw Acura, Fife. Hats off to David Ajibade, salesman and Kelly Stallcop, service manager, for their professionalism. Hinshaw is lucky to have them as employees. More

excellent experience David is our salesman me and my wife has bought many of cars from him he is easy going and will go the extra mile for you Kelly is our service guy t David is our salesman me and my wife has bought many of cars from him he is easy going and will go the extra mile for you Kelly is our service guy these to guys will take care of all your needs More

Hinshaw Acura was a pleasure to work with. My husband and I had the pleasure of meeting Andrew Whelan and Nick Ury of Hinshaw Acura in Fife. They were very personable and took the time to answe My husband and I had the pleasure of meeting Andrew Whelan and Nick Ury of Hinshaw Acura in Fife. They were very personable and took the time to answer all our questions and concerns. I had questions about the navigation system and Nick worked with me to better understand the system. Andrew was good at answering our financial concerns. Andrew and Nick are a good team to work with,Thank you both. Myra Trucco More

Awesome experience with an awesome salesman! David is my salesman, instantly warm and friendly, easy going, no pressure, and extremely knowledgeable. David walked us through the entire buying pr David is my salesman, instantly warm and friendly, easy going, no pressure, and extremely knowledgeable. David walked us through the entire buying process and made it easy. Great experience, we have bought from him in the past and have, and will continue to, recommend him to others. More

Great Experience We just purchased a new RDX. Our salesman, Frank Rigsby was especially helpful and particularly attentive to my wife's needs and concerns. Very much We just purchased a new RDX. Our salesman, Frank Rigsby was especially helpful and particularly attentive to my wife's needs and concerns. Very much appreciate Frank's Low key and attentive approach More