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Highland Park Ford Lincoln

Highland Park, IL

4.9
131 Reviews

1333 Park Avenue West

Highland Park, IL

60035

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Showing 131 reviews

October 13, 2022

Matt Price was outstanding in helping to secure my 2023 Lincoln Aviator. I’m on the road and doing what I love. Thanks Matt and looking forward to purchasing two more Aviator’s in April 2023. Can’t wait fo More

by Nharris_sr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Price
Oct 17, 2022 -

Highland Park Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

February 22, 2022

Matt was great ,informative and knowledgeable about the Expedition. I would highly recommend this dealership and person when buying a new or used car. More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Feb 24, 2022 -

Highland Park Ford Lincoln responded

Hi John, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

February 09, 2022

Brought my car in for service for an issue that 3 other dealers could not fix. The technician named Mark managed to fix it while i waited. I was planning on going on a trip and this was in the back of my More

by Finnpropaints
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark,2 gentlemen in service
Feb 10, 2022 -

Highland Park Ford Lincoln responded

Thank you for leaving such a great review and high star rating. Thanks again for your business! Take care! Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust!

February 08, 2022

Awesome service staff and sales staff are amazing. Would recommend this dealer to anyone I know More

by Konikcott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich,Ryan
Feb 10, 2022 -

Highland Park Ford Lincoln responded

Hi Konikcott, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

October 19, 2021

Did a great job in a timely manor, very helpful with getting a new console part.... More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich
Oct 22, 2021 -

Highland Park Ford Lincoln responded

Hi Jay, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

October 19, 2021

Bought a used 2016 Gmc yukon xl October 30th of 2018 for 40k and the transmission has already went out before we even hit the 3 years mark! There were other issues upon buying which I wish we had noticed b More

by Jessica
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Price
Oct 21, 2021 -

Jessica responded

Last name is different that's why you don't see me as a customer I assure you we got it there ... I have emails still between me and the sales guy matt price!

August 21, 2021

Professional nice sale good people pleasant atmosphere the best finance I recommend the fast service to everyone. More

by Alex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Price
Aug 23, 2021 -

Highland Park Ford Lincoln responded

Hi Alex, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 20, 2021

Love this dealer. They explained everything and showed me around the dealership. They were very informative and showed me everything on my new car. The dealership is immaculate, I will be recommending it to More

by Andreakoules4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
May 15, 2021

The way everything was handled, was handled professionally. Everything about the experience of buying the car was perfect. Now driving the car, that’s just a spectacular experience for me. More

by Rey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
January 01, 2021

Service was done multiple times but repairs are never fixed even though they say they were fixd. I been in for service over a dozen times More

by Brad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lou
Feb 11, 2021 -

Highland Park Ford Lincoln responded

Brad, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Highland Park Ford. Please give us a call at (847) 433-7200 if you’d like to discuss this matter further. Thank you again for your honest feedback and we look forward to hearing from you. Take care.

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