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Highland Park Ford Lincoln

Highland Park, IL

Overview
Employees
Reviews
4.6
753 Reviews
You are sure to find what you are looking for in our large inventory of new Ford and Lincoln vehicles or from our impressive selection of used vehicles. We make purchasing your car, truck, van or SUV easy with our Finance department that will make sure you purchase the best leased or purchased vehicle to fit your needs. Besides from our sales department, our dealership offers a top notch service department that will make sure your vehicle keeps running for years to come. We offer Ford Manufactured car parts, Quick lane Service, Knowledgeable Repair Service and friendly staff all under one roof.
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1333 Park Avenue West

Highland Park, IL

60035

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Showing 753 reviews

May 14, 2026

Best service you can get Mr. Matthew price Always he help you I can say he deserves More than 5 stars More

by bingiir1
Recommend Dealer
Yes
Employees Worked With
Matt Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Price
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May 16, 2026 -

Highland Park Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. Please don't hesitate to reach out if there's anything additional we can do for you.

May 13, 2026

Quick service Incredibly fast and hassle-free oil change The team was super professional efficient and had me back on the road in no time. Highly recommend this place for quick quality service More

by msoham333
Recommend Dealer
Yes
Employees Worked With
Gavino Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavino Mora
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May 16, 2026 -

Highland Park Ford Lincoln responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Highland Park Ford! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 13, 2026

I’ve always found Highland Park Ford service to be an honest service department. I once went to a ford dealer in Schaumburg that told me I needed repairs that I did not need. More

by SPUFPAF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Fanella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Fanella
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2026 -

Highland Park Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

May 13, 2026

I like highland park lincoln they take care the customer well. Thank you for the great service. More

by Kaleel Saheed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hedrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2026 -

Highland Park Ford Lincoln responded

Hi Kaleel, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

May 12, 2026

Michelle was a pleasure to work with. She is super knowledgeable, very personable, and not pushy at all. She found me the exact car I wanted and made the entire process totally painless. More

by PATRICK.CUTTICA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Morzy, Finance Dept.
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May 16, 2026 -

Highland Park Ford Lincoln responded

Hello Patrick, thank you for taking the time to notice those efforts and for leaving such an awesome review! We hope you continue to choose Highland Park Ford for all your vehicle needs! Take care!

May 12, 2026

I think the service is usually great but when they replaced a part for the rear doors, they made a dent. I have an appointment made for this Thursday to fix it. More

by SUZUKY85
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Pamimtuan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2026 -

Highland Park Ford Lincoln responded

Hi, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact Chris Fanella in our Service Department at (847) 433-7200.

May 11, 2026

Service was efficient and on time done properly. Vehicle was cleaned and shining and problem fixed More

by ANWARHAQ5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Fanella
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2026 -

Highland Park Ford Lincoln responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

May 08, 2026

I love highland park dealer, they always answer my questions, Frank and Adam I love them both I have a long time bringing all my cars there More

by PLAZANA
Recommend Dealer
Yes
Employees Worked With
I work this time with Adam,
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May 16, 2026 -

Highland Park Ford Lincoln responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

May 08, 2026

Frank is really good guy. He take care of me always. Best Great Amazing Appreciate More

by IRSHADBANANI
Recommend Dealer
Yes
Employees Worked With
Frank
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May 16, 2026 -

Highland Park Ford Lincoln responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

May 07, 2026

Prompt helpful and honest. Great overall experience. Krysti was extremely helpful. Would recommend to others More

by THORWATH85
Recommend Dealer
Yes
Employees Worked With
Krysti Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krysti Cunningham
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May 16, 2026 -

Highland Park Ford Lincoln responded

Hi, we're happy you found our staff to be so supportive during your experience here at Highland Park Ford. We are always more than happy to assist you if anything else comes up. Take care!

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