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Highland Park Ford Lincoln

Highland Park, IL

Overview
Employees
Reviews
4.6
607 Reviews
You are sure to find what you are looking for in our large inventory of new Ford and Lincoln vehicles or from our impressive selection of used vehicles. We make purchasing your car, truck, van or SUV easy with our Finance department that will make sure you purchase the best leased or purchased vehicle to fit your needs. Besides from our sales department, our dealership offers a top notch service department that will make sure your vehicle keeps running for years to come. We offer Ford Manufactured car parts, Quick lane Service, Knowledgeable Repair Service and friendly staff all under one roof.
Contact Dealership

1333 Park Avenue West

Highland Park, IL

60035

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Showing 607 reviews

January 14, 2026

Great communication, all issues were solved in full satisfaction in timely manner. Happy with the service More

by karen_sardaryan
Recommend Dealer
Yes
Employees Worked With
Frank
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Jan 16, 2026 -

Highland Park Ford Lincoln responded

Hi, we're pleased to hear everything was completed to your satisfaction! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 14, 2026

Always great service and sales. Won't shop anywhere else. Honest and straight forward. If there is an issue, they make it right. More

by AC1470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Fanella
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2026 -

Highland Park Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

January 14, 2026

Easy and simple - never had to carve out time to get the vehicle serviced. More

by TJVERNIER
Recommend Dealer
Yes
Employees Worked With
Chris Fanella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fanella
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Jan 16, 2026 -

Highland Park Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

January 14, 2026

Software update for a Mach e. The service was done at my home. I didn’t miss an work time More

by JNVIRGILIO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Fanella
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2026 -

Highland Park Ford Lincoln responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

January 14, 2026

Can’t fix problem told me I needed new battery to fix. New battery did not help More

by KIMLOPREST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I have no idea
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Jan 16, 2026 -

Highland Park Ford Lincoln responded

H, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (847) 433-7200 when you have a chance. Thank you, and we look forward to hearing from you.

January 13, 2026

Fast, accurate estimates and comfortable. My service was on time and as expected. Thank you! More

by JDEMAS
Recommend Dealer
Yes
Employees Worked With
Adam
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Jan 15, 2026 -

Highland Park Ford Lincoln responded

Hi, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 13, 2026

Fast, accurate estimates and comfortable. My service was on time and as expected. Thank you! More

by JDEMAS
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Jan 15, 2026 -

Highland Park Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

January 12, 2026

They were nice to call when part was on and took me right away as scheduled. It was a very easy experience. More

by PAMELAMADISON10
Recommend Dealer
Yes
Employees Worked With
Frank
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Jan 14, 2026 -

Highland Park Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 12, 2026

It was good It was okay no complaints Thank you Thank you again N again More

by naveed1860
Recommend Dealer
Yes
Employees Worked With
Chris Fanella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fanella
Report | Print
Jan 15, 2026 -

Highland Park Ford Lincoln responded

Hello, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 11, 2026

Great professional service Frank knows the trouble and finds the solution He is the Best More

by tariquekhatri
Recommend Dealer
Yes
Employees Worked With
Frank
Report | Print
Jan 14, 2026 -

Highland Park Ford Lincoln responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

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