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Heritage Toyota

S. Burlington, VT

4.9
4,172 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,172 reviews

June 15, 2024

Tek was awesome! I initially reached out to him about anything available for the bz4x and he had me come in and test drive one. He helped me out with putting a deposi More

by Joelfelion
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tek Luitel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Heritage Toyota responded

Joel, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Tek and our team, and that they were help you bring home the exact new BZ4X you were looking for, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 15, 2024

James was positively WONDERFUL! I am not one to gush, but I feel so lucky that he pushed 5 and we connected!!! He was extremely patient with all the questions we threw at him and More

by loraynevt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Heritage Toyota responded

Lorayne, Thank you for taking the time to share your feedback, and congratulations on your new Corolla! We are so pleased to hear that you enjoyed working with James, and that everything went so smoothly for you throughout the process. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels and enjoy your new Corolla!

June 15, 2024

What a fantastic experience. I can't say enough about how patient and helpful Brian was. Patrick was also very efficient and helpful. What a great business! More

by Jules
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Rose
Jun 17, 2024 -

Heritage Toyota responded

Jules, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Brian and Patrick to shop for and bring home your new Toyota, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 15, 2024

Adam and Mr Mcquade were spectacular in the service we received. Christine in finance was also very enjoyable to work with More

by joelkynoch99rav 4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Conor McQuade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Safford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Heritage Toyota responded

Joel, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Adam and our team to shop for and bring home your new RAV4, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels and enjoy your new RAV4!

June 14, 2024

Heritage Toyota was welcoming, family friendly, and had a great staff from the moment we talked in the door to the moment we drove off the lot. Our sales representative Joe Mount was professional, knowledgea More

by cjdapp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Mount
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Joe and our team to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 12, 2024

Steve Kemp exemplifies fantastic customer service. After an absolutely horrific experience with Faith Toyota and their customer service rep including the 800 number,to file a complaint, I was relucta More

by Maralyn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Heritage Toyota responded

Maralyn, Thank you for taking the time to share your feedback - We are so glad to hear that you and your daughter enjoyed working with Steve and our team to shop for her new RAV4 Hybrid, and that everything went smoothly! We look forward to seeing her in the service department when it's time for her first scheduled maintenance visit, Until then, safe travels!

June 12, 2024

Very good customer service and helpful, answer all my concerns. I am glad to work with Lindsey More

by pleikupho12345
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lindsey Rendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Lindsey to shop for your new Toyota, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 11, 2024

Heritage Toyota is a very large dealership with a good variety of vehicles. I was able to find the exact Toyota Tundra I was looking for. More

by gunther12972
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Mount
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Joe and our team, and that they were able to help find the exact new Tundra you were looking for! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 11, 2024

Heritage Toyota was very friendly and had a great selection of vehicles in stock and online. More

by Nikki Mann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Heritage Toyota responded

Nikki, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Chris and our team to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 10, 2024

Brian was super helpful, friendly and a pleasure to work with! I was looking for a slightly unusual configuration, Brian was able to hunt it down for me. More

by Laban Tatro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Rose
Jun 10, 2024 -

Heritage Toyota responded

Laban, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Brian to shop for your new RAV4, and that he and our team were able to find the exact model and trim you were looking for! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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