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Heritage Toyota

S. Burlington, VT

4.9
4,087 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,087 reviews

September 14, 2024

Efficient and kept me up to date on the arrival of the car I wanted. I had previously bought a car from Frankie a several months earlier and was back for a second. More

by Heather
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Candido
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2024

James was wonderful! There was never any pressure and he gave me the space I needed to do some research and decide on a car! And got me a great deal when I decided on the More

by Haley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

I came in not knowing much except what I was interested in. Adam secreted me exactly the car I was hoping for and made the process easy to understand and helped when it wasn’t. I’m excited to start driving More

by Kijocastillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Safford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Adam to shop for your new Toyota, and that he was able to help find the perfect vehicle to fit your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 13, 2024

The vehicle selection was great, and the team was very helpful in not only helping me find one in my price range, but also took the time to make sure it was in the best condition when I drove it off the l More

by njscott802
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Rendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

Matt was very helpful in assisting me in purchasing a truck. From the test drive to, pointing out the features of the truck ( that disappearing rear window is great! ) to the completing of the paperwork More

by Herb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Messenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Heritage Toyota responded

Herb, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Matt to shop for your new Toyota, and that he was both able to help find the perfect fit for your needs, and that he made sure you were completely comfortable with it's features before taking it home. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Toyota!

September 10, 2024

Frankie was great to work with while buying my new Toyota, appreciated the transparency and support. More

by Elizabeth P.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Candido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Heritage Toyota responded

Elizabeth, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Frankie to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 09, 2024

Frankie is the perfect partner for the car buying experience. He is thoughtful, knowledgeable, efficient, and a pleasure to work with. I would work with him again and recommend him. He and the H team More

by joel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Candido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Heritage Toyota responded

Joel, Thank you for taking the time to share your feedback, and for your kind words for Frankie! We are pleased to hear that you enjoyed working with him to shop for your new Toyota, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 08, 2024

They are amazing Chris was fantastic I would definitely go there again!! I love the car it’s exactly what I asked for and exactly what they promised!! James that I started to work with I was not to fond More

by talfonso93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Boyd
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Chris to shop for your new Toyota, and that everything went smoothly! We would appreciate learning more about the other aspects of your experience that were less than exceptional, so that we may better serve our customers in the future. With this in mind, we would like to invite you to contact our Customer Relations Manager, Adam Miller. He can be reached directly at (802) 865-8296, Thank you again for your feedback, and we look forward to hearing from you

September 07, 2024

Was able to get the car that I wanted at a good price, team was professional and very kind and accommodating. Would recommend to anyone More

by Ben
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colby Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Heritage Toyota responded

Ben, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoy working with Colby to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 07, 2024

The dealership it's self is very clean and fancy. You're greeted as you walk in the door and there is more than ample staff to assist you. More

by jconger1229
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Heritage Toyota responded

Jeremy, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Chris to shop for your new Prius, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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