Matthew Messenger

I was looking for a new Toyota and went to other dealers and was under pressure. I found a car at Heritage Toyota and Ryan was my salesman. He worked with me every step of the way and no pressure. I felt li and was under pressure. I found a car at Heritage Toyota and Ryan was my salesman. He worked with me every step of the way and no pressure. I felt like a real customer and no pressure. I wish I went to Heritage and Ryan sooner. Absolutely the best experience ever and I will be back. Thank you so much. More

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Great sales experience, thank you very much for all of the expertise and care Adam!! the expertise and care Adam!! More

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Isaiah was very competent, professional, and personable throughout our purchase experience. Pleasure to work with, and if he didn’t have an immediate answer to a question, he did know where to track it dow throughout our purchase experience. Pleasure to work with, and if he didn’t have an immediate answer to a question, he did know where to track it down. Made a major purchase experience about as low stress as I can envision. I have already recommended to a couple folk to contact him if they’re interested in a vehicle. More

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Had a very pleasant buying experience. Lindsey was fun to work with. Zero pressure and very knowledgeable. Totally would recommend her to anyone looking to purchase a vehicle that's e Lindsey was fun to work with. Zero pressure and very knowledgeable. Totally would recommend her to anyone looking to purchase a vehicle that's even dealer gun shy. Finance manager, Matt Messenger, was easy to work with also. Very happy with the Heritage team. Honorable mention to the internet team also. My late night site searching was promptly responded to , to get the ball rolling on my, search, find, and ultimately purchase, adventure. Sadly I had deleted the correspondence with the names. But thank you. You guys deserve 5 stars too. More

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This is The Guy! Tyber really knows how to deliver. He is warm and attentive. Consequently, he understands his customers needs and is able to execute on their behalf. Tyber really knows how to deliver. He is warm and attentive. Consequently, he understands his customers needs and is able to execute on their behalf. I had a fairly specific set of criteria I was looking for in my new vehicle and within 24hrs Tyber was able to secure something that met my specifications. We were able to close the deal the following week with an open line of communication throughout the whole process. Thank you Tyber! More

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Never thought I'd have a legitimately fun time working through a car buying experience, but here we are! Joe and folks at Heritage seem to know these cars and the rest of the industry inside out, and were through a car buying experience, but here we are! Joe and folks at Heritage seem to know these cars and the rest of the industry inside out, and were able to focus on figuring out what worked best for my needs without a single whiff of (unnecessary) sales pressure. Looking forward to converting friends and family into Toyota people! More

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We have been leasing cars from Heritage for several years we have dealt with at least four different sales people I have always felt that I received a good deal from Heritage Dealing with Lindsay was the bes we have dealt with at least four different sales people I have always felt that I received a good deal from Heritage Dealing with Lindsay was the best ever not only did she give us a great deal but she made the shopping process pleasantly entertaining. Maybe it’s our mutual love for dogs and the dog treats. She keeps right at her desk or maybe it’s the fact that she follows up consistently. Define the car for us and to keep us in the loop. If you’re thinking about a new ride for whatever the reason, stop by Heritage and meet Lindsay you’ll be pleasantly surprised and very happy that you made the connection. She is a star. More

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Having just completed a deal at Heritage Toyota last Saturday for a 2026 RAV4 Limited model, I must say the entire process was very easy overall. We met with salesman Joe Cornelio back in November and d Saturday for a 2026 RAV4 Limited model, I must say the entire process was very easy overall. We met with salesman Joe Cornelio back in November and decide to put down a payment to acquire the RAV4 when it became available. Joe continued to communicate via both emails and messages to keep me abreast of each new vehicle allotment to Heritage as we waited for the limited model RAV4. Toyota was not making the Limited models available when production began. However in March, Joe notified me they had one coming in but was not built as of yet. He sent me a PDF of that vehicle that included all extras that would be on the vehicle. As it turned out, my wife was not happy with the Storm Cloud color and it would be her vehicle, however everything else on the vehicle was what we were looking for. When I informed Joe, he hesitated and then notified me the dealership was going to submit a color change request. A couple days later Joe informed me Toyota had agreed to change the color to our preferred color Wind Chill Pearl. Then Joe indicated we would have the opportunity to remove or add to any extras offered on the limited model. We took advantage and ended up receiving a vehicle exactly like we wanted. Once the verbal agree was given, Joe began the process of coming to an agreement on the value of our trade vehicle and a final accommodation of a couple last minute add-ons. I had a trade value in mind based of KBB assessment and Joe managed to get that amount. Joe continued to let me know updated formation regarding when the build began and approximated delivery. It arrived on Friday and we closed on Saturday and drove our new RAV4 home to Plattsburgh New York. The finance officer was professional, as he reviewed choices like extended warrantees and undercoating. That process was easy, not pushy, and we were very happy with the deal we ended up with. I must say that Heritage Toyota looks and acts professional, all staff are attentive and helpful, and our salesman, Joe Cornelio was outstanding. I knew from the start that I was going to receive excellent personal attention dealing with Joe. He’s is personable, an excellent communicator, attentive to detail and follows up continually to ensure his customers are completely happy with their deal. Therefore I recommend if you are in the market for a new or used vehicle you will not go wrong taking a look at the Heritage Toyota inventory. And definitely give Joe Cornelio a call or email him, that information is available on their website. I give Joe Cornelio the highest possible rating, he is an outstanding salesman and very personable, someone who I now call my friend. More

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This is the third vehicle I’ve purchased from them. Great to work with, but I’ve had to go to three different sales people due to turnover. Great to work with, but I’ve had to go to three different sales people due to turnover. More

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Easy. Able to get the car I wanted at a good price. Friendly people wiling to work with me. Able to get the car I wanted at a good price. Friendly people wiling to work with me. More

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