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Tom Shaw
20 Reviews
With experience ranging from construction to office work, and most recently in a busy retail setting, I’m excited to bring my customer service and problem-solving skills to the Heritage team. Raised and schooled locally, I’m proud to serve the community I grew up in. Outside of work, I enjoy spending time with friends and family, and when I can find some free time, I’m usually golfing or skiing. I look forward to helping customers feel confident and taken care of throughout their vehicle-buying experience.
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20 Reviews of Tom Shaw
October 30, 2026
I had a great experience working with Tom and with Chris on the financial side. Overall it was a great experience. I highly recommend working with Tom, Chris, and the dealership in general. on the financial side. Overall it was a great experience. I highly recommend working with Tom, Chris, and the dealership in general. More
by alip17
Other Employees Tagged: Chris Ferguson
October 28, 2026
Tom was great to work with for my car purchase. We test-drove the two cars that I was considering. My timeline was uncertain as I was awaiting a decision and payout from my insurance company rega We test-drove the two cars that I was considering. My timeline was uncertain as I was awaiting a decision and payout from my insurance company regarding my car that had been stolen. Tom patiently reviewed all of my options, and we figured out what to do to put me in the best position to move forward as soon as things were finalized with insurance. When the insurance decision came through, I contacted Tom and I was able to buy a car that had become available. He answered all of my questions and made the whole process very smooth. More
by Sara S.
October 21, 2026
Adam was great to work with, he was incredibly knowledgeable about the vehicles and was friendly, easy to work with and very fair! knowledgeable about the vehicles and was friendly, easy to work with and very fair! More
by Peter
Other Employees Tagged: Adam Safford
October 11, 2026
Heritage Toyota made me feel comfortable as a customer while still keeping everything very professional. From sales to finance, everyone was easy to work with. while still keeping everything very professional. From sales to finance, everyone was easy to work with. More
by corbob88
Other Employees Tagged: Chris Ferguson
August 30, 2026
Tom and Heritage Toyota were super friendly and easy to work with! They made buying a car quick and easy. I had a lot of questions, but Tom made sure I understood the entire process. Thank you for all of y work with! They made buying a car quick and easy. I had a lot of questions, but Tom made sure I understood the entire process. Thank you for all of your help! More
by firelessen
Other Employees Tagged: Christine Donahue
July 20, 2026
Tom was amazing--kind and accommodating and super flexible to my schedule. He was so knowledgeable and helpful, without being pushy. I will be back for my next car and can't wait to recommend him to flexible to my schedule. He was so knowledgeable and helpful, without being pushy. I will be back for my next car and can't wait to recommend him to others. More
by emilyrinkema
June 06, 2026
Tom was so great to work with. He was personable and listened to our needs. He was knowledgeable but not pushy. Purchasing a car through him was a great, easy experience! He was personable and listened to our needs. He was knowledgeable but not pushy. Purchasing a car through him was a great, easy experience! More
by LHP
Other Employees Tagged: Chris Ferguson
June 01, 2026
The dealership was patient and flexible with our search for a new vehicle and found one that we wanted. Our salesperson, Joe Mount, was phenomenal. He was straight forward and provided pros and cons to dif for a new vehicle and found one that we wanted. Our salesperson, Joe Mount, was phenomenal. He was straight forward and provided pros and cons to different options, colors, etc. He kept in touch throughout the process in just the right amount. Joe knows what he is doing which is so beneficial with selecting the right vehicle for us. More
by VermontDan
Other Employees Tagged: Conor McQuade, Joe Mount
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