Heritage Subaru Owings Mills

Fast, friendly, efficient and very professional. Not full of gimmicks, fees and the typical "salesman applied pressure". This experience has been phenomenal from the second I walked in until the min Not full of gimmicks, fees and the typical "salesman applied pressure". This experience has been phenomenal from the second I walked in until the minute I drove off the lot. More

Josh Jones, financing, and Chris Felker, sales, were very knowledgeable, efficient and professional when I traded my vehicle for a new vehicle. I would highly recommend Heritage Mileone to anyone looking for knowledgeable, efficient and professional when I traded my vehicle for a new vehicle. I would highly recommend Heritage Mileone to anyone looking for a new or used Subaru. More

I don't often write reviews, but I felt so appreciative of my experience with William Hoyt (my Sales POC), Shawn Davie (General Manager) and Milton Taylor (Finance Manager). My car shopping was unconventi of my experience with William Hoyt (my Sales POC), Shawn Davie (General Manager) and Milton Taylor (Finance Manager). My car shopping was unconventional in that I decided to trade in my old car before a major cross country move. Because I am moving in 2 weeks, I wasn't able to drive around and visit different dealerships. I had to send emails to many dealerships to discuss product, price and terms before ever visiting a lot and doing a test drive. (I didn't test drive the Forester until I showed up to lease). What stood out to me about this team -- and why I decided to go with them -- is the transparency in the numbers, the willingness to provide me with fair pricing and their answering my many, many email questions. Other dealers were either too high or not transparent with the numbers, but tried to get me to come in. With packing and the long commutes around the DMV, I simply didn't have time to drive all over the DC Metro area shopping for cars. William and the team at Heritage Subaru were professional, patient, knowledgeable, transparent and respectful. I am so glad I purchased my car with them and didn't mind driving the 90 min for a quality team and product. If/when I move back to the DC area, Heritage Subaru of Owings Mills will be my home dealership. Thank you, William, Shawn and Milton!! A++ Experience! More

I had a great experience with my car purchase at this dealership. It was stress free, which is hard to come by when making a car purchase. I. already knew which car I was interested in prior to my visi dealership. It was stress free, which is hard to come by when making a car purchase. I. already knew which car I was interested in prior to my visit. Working with Tobi, Shawn, and Josh was an absolute delight. Tobi was a wonderful person to have as a sales consultant. She went the extra mile to be helpful and accommodating. She is such a pleasure to work with. I traded my Subaru 2016 in, and Shawn made the best effort possible to give me an optimal price for it. Josh made the financial aspect of it seamless, and stress free as well. I feel quite lucky to have had the good fortune to be able to work with this team. More

Great experience purchasing a Forester here. Aaron Ringgold and Josh Jones guided us through the process and they were fantastic. Aaron Ringgold and Josh Jones guided us through the process and they were fantastic. More

Chris was great! Friendly, informative and understood our needs and what we wanted from a new car. I can’t recommend him enough. Thank you for everything and helping Friendly, informative and understood our needs and what we wanted from a new car. I can’t recommend him enough. Thank you for everything and helping our transition into Maryland an easier one! More

They were responsive with our queries by email. They also accomodated us nicely on our first visit not like other dealers who were first looking for ids or asking for reservation fees. The people a They also accomodated us nicely on our first visit not like other dealers who were first looking for ids or asking for reservation fees. The people at Subaru Owings take care of us and the unit as well. We made a good choice. Thumbs up to Joshua, Michael and William! More

Loyal customer 28 yrs. Josh Jacobs and Matt Streete 5 stars. I never go anywhere else. Thanks for the continued service and customer relations that you provide. A Collins Josh Jacobs and Matt Streete 5 stars. I never go anywhere else. Thanks for the continued service and customer relations that you provide. A Collins More

great people to purchase a new car very informative and helpful met most key people at the dealership helpful met most key people at the dealership More

I had a fantastic experience in Heritage Subaru Owings Mills. I had my second lease from this dealer, and Alex Lederer went above and beyond for my wife and me as customers. Working with Alex was an absol Mills. I had my second lease from this dealer, and Alex Lederer went above and beyond for my wife and me as customers. Working with Alex was an absolute pleasure! He is extremely patient, I never felt pressured to make a decision, and most importantly, he is a professional - who knows the car business inside and out and was focused on ensuring I have the desired car. He was upfront and honest. I will return here because of the excellent customer service and high-quality vehicles. More