Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Heritage Mazda of Bel Air
Fallston, MD
2,030 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,030 reviews
February 04, 2026
I had a great buying experience at Heritage Mazda. Ken was great to work with. He was very knowledgeable and took the time to answer all of my questions. Ken was great to work with. He was very knowledgeable and took the time to answer all of my questions. More
by stephanie.davis21
Employees Worked With
February 03, 2026
Outstanding service all around, the entire team went far and beyond my expectations. Christopher, Joshua and Cassandra were incredible, highly recommend working with this group. From the initial conversatio and beyond my expectations. Christopher, Joshua and Cassandra were incredible, highly recommend working with this group. From the initial conversation to delivering the vehicle which I was about 100 miles away from. I can not thank this team enough for the all around service they provided, I’m astonished for what they pulled off to get this vehicle to me all in the same day. If this were a ten start scale I would ask for more stars to be provided to really give this team their respect. Thank you very much 🙏. More
by Eddie Maguire
February 01, 2026
Process was smooth and straightforward. All employees were kind and knowledgeable. The vehicle is great. All employees were kind and knowledgeable. The vehicle is great. More
by Daniel
January 29, 2026
Kenny was super helpful and gave me a great overview of the options I had. Ultimately I decided to buy a new minivan from another brand because of space concerns but I would have 100% bought a car from Ken the options I had. Ultimately I decided to buy a new minivan from another brand because of space concerns but I would have 100% bought a car from Kenny if he could sell the vehicle that matched all my criteria. More
by elopezpassapera
Employees Worked With
January 28, 2026
Very responsive and great to work with Ken. I would highly recommend this dealership to others. I would highly recommend this dealership to others. More
by Sunshn4v@aol.com
January 28, 2026
Mazda in Fallston, Maryland were wonderful to deal with. Christopher Holder was the sales person that helped me. He was very knowledgeable and could explain in full detail about the car. After test drivin Christopher Holder was the sales person that helped me. He was very knowledgeable and could explain in full detail about the car. After test driving it two times I felt it was the car for me. More
by Irene Dunaway
Employees Worked With
January 21, 2026
This dealership went above and beyond to find me the specific 2026 CX90 I wanted to buy. Ryan and Steve had great communication with me and were transparent with numbers. Josh made sure I got the car I specific 2026 CX90 I wanted to buy. Ryan and Steve had great communication with me and were transparent with numbers. Josh made sure I got the car I wanted. George made the paperwork and money talk painless and efficient. There’s a reason I’ve bought two vehicles here. More
by HEllenberger
January 20, 2026
Your warranty certificate is worth less than toilet paper. Your warranty certificate is worth less than toilet paper.They didn't help at all with the problem with my car; instead of offering solutions paper. Your warranty certificate is worth less than toilet paper.They didn't help at all with the problem with my car; instead of offering solutions or ensuring customer satisfaction, they hid behind excuses. I think they need to take a lesson in hospitality. It's terrible that they give you a guarantee on paper but then don't take any action. More
by metingrsy66
January 20, 2026
Excellent customer service and great deals. I felt very valued as a customer and everyone is very friendly. I felt very valued as a customer and everyone is very friendly. More
by Theodore Savage
Employees Worked With
January 13, 2026
Chris was awesome! He made the sales experience pleasant and the whole sales team made every effort to work with us. Would absolutely recommend to anyone buying a car!! He made the sales experience pleasant and the whole sales team made every effort to work with us. Would absolutely recommend to anyone buying a car!! More
by mackenzie.schaum
Employees Worked With
