Ryan Bloom

Everyone was very kind and helpful! Chris was great as especially. He made sure the seats were cleaned for my car pick up and helped with my rental car return. Chris was great as especially. He made sure the seats were cleaned for my car pick up and helped with my rental car return. More

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Denied standard pre-purchase inspection on a lift; salesperson misrepresented state Attorney General guidance. I cannot recommend Heritage Mazda Bel Air. When trying to purchase a used vehicle salesperson misrepresented state Attorney General guidance. I cannot recommend Heritage Mazda Bel Air. When trying to purchase a used vehicle here, I requested a standard independent Pre-Purchase Inspection (PPI). The salesperson flatly denied my request to have an independent mechanic put the car on a lift—which is standard procedure for any proper inspection. When I pointed out that the Maryland Attorney General explicitly recommends an independent inspection for used cars, the salesperson text-messaged me a false claim, stating that the AG guidance "only applies to private party sales." This is entirely untrue. Both the Maryland AG and federal law (via the FTC Buyers Guide mandatory dealer sticker) explicitly recommend consumers to have dealership vehicles inspected by an independent mechanic. I disagree wholeheartedly with their policy of not allowing standard pre-purchase inspections using a lift. I don't feel a on-the-ground inspection is adequate. I'll be buying my next car somewhere else. More

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This is our third purchase from Steve, and he has been exceptional each time. He is knowledgeable, professional, and responsive, consistently taking the time to answer our questions without applying any p exceptional each time. He is knowledgeable, professional, and responsive, consistently taking the time to answer our questions without applying any pressure. We have had an excellent experience working with him and would highly recommend him. More

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Paul was a great salesman. It was a pleasure working with him for my new vehicle. It was a pleasure working with him for my new vehicle. More

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We had a wonderful experience purchasing our new Mazda with Ken Arment. Top notch service all the way from the manager to the finance manager. My husband and I agreed that it was one of the most pleasant with Ken Arment. Top notch service all the way from the manager to the finance manager. My husband and I agreed that it was one of the most pleasant car buying experiences that we’ve had! More

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Amazing customer service! !! I was truly impressed by their transparency, honesty, and professionalism throughout the entire process. Although I didn't end up buying a car from !! I was truly impressed by their transparency, honesty, and professionalism throughout the entire process. Although I didn't end up buying a car from them, it was only because they didn't have the exact used vehicle I was looking for. Otherwise, I would have been more than happy to give them my business. I highly recommend checking them out if you're in the market for a car! Ken and Ryan are great! More

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Ryan and team continue to impress my family and me with the service they provide. the service they provide. More

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Everyone was easy to work with and there was no pressure. Staff are friendly and helpful. pressure. Staff are friendly and helpful. More

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We worked with Sarah, she was very helpful and knowledgeable. Would highly recommend this dealership! knowledgeable. Would highly recommend this dealership! More

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Wonderful customer service. Covered everything they needed to plus more. Ken and the team were most helpful. I highly recommend this dealer. Covered everything they needed to plus more. Ken and the team were most helpful. I highly recommend this dealer. More

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