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Heritage Mazda of Bel Air
Fallston, MD
2,156 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,156 reviews
October 02, 2026
Wonderful service. Good Pricing! they made the experience smooth and easy. Ken is a great salesperson Good Pricing! they made the experience smooth and easy. Ken is a great salesperson More
by flipperwed
October 02, 2026
Your Mazda team- Kenneth Armet, Josh Wolf, Brian Rodas, George Varga - are definitely your A+ team. At the initial visit Mr. Armet asked Mr. Wolf to run the numbers. Mr. Wolf quickly gathered the informati George Varga - are definitely your A+ team. At the initial visit Mr. Armet asked Mr. Wolf to run the numbers. Mr. Wolf quickly gathered the information. Mr. Rodas checked in to ensure that the process was smooth as well as efficient. Mr. Armet impressively found the CX-30 in Dark Blue Crystal at a distant Heritage dealership and drove the desired CX-30 to Heritage Mazda of Bel Air. As the desired CX-30 was being prepped, Mr. Rodas checked in to see that all was well. Mr. Armet took the initiative to introduce Mr. Varga who in approximately five minutes prepared the final paperwork and expertly presented and finalized the paperwork. As a bonus additional key fob protectors arrived in the mail. The attention to detail throughout the process is truly exceptional! More
by tonyvitti1
October 01, 2026
Kenny was AWESOME, he showed me all the options and listened to all my questions and needs. Highly recommend! listened to all my questions and needs. Highly recommend! More
by elopezpassapera
Employees Worked With
September 30, 2026
I had an excellent experience at this dealership from start to finish! The entire process was smooth, professional, and stress-free. Everyone I dealt with was friendly, knowledgeable, and genuinely inter start to finish! The entire process was smooth, professional, and stress-free. Everyone I dealt with was friendly, knowledgeable, and genuinely interested in making sure I was comfortable and happy with my purchase. More
by npassapera
September 30, 2026
Chris and Josh were phenomenal during the entire process. From our initial meeting, to the effective communication while I was considering other vehicles, they were amazing! I’m happy with the work of the te From our initial meeting, to the effective communication while I was considering other vehicles, they were amazing! I’m happy with the work of the team and I am very satisfied with my new Mazda ! THANK YOU! More
by Roneya1998
September 30, 2026
Ken really listened to me and got me exactly what I wanted. Ken was patient, knowledgeable, and very customer service oriented. I would recommend him to family and friends. wanted. Ken was patient, knowledgeable, and very customer service oriented. I would recommend him to family and friends. More
by yrent4
September 30, 2026
Everyone was very kind and helpful! Chris was great as especially. He made sure the seats were cleaned for my car pick up and helped with my rental car return. Chris was great as especially. He made sure the seats were cleaned for my car pick up and helped with my rental car return. More
by randomGallium
September 29, 2026
Denied standard pre-purchase inspection on a lift; salesperson misrepresented state Attorney General guidance. I cannot recommend Heritage Mazda Bel Air. When trying to purchase a used vehicle salesperson misrepresented state Attorney General guidance. I cannot recommend Heritage Mazda Bel Air. When trying to purchase a used vehicle here, I requested a standard independent Pre-Purchase Inspection (PPI). The salesperson flatly denied my request to have an independent mechanic put the car on a lift—which is standard procedure for any proper inspection. When I pointed out that the Maryland Attorney General explicitly recommends an independent inspection for used cars, the salesperson text-messaged me a false claim, stating that the AG guidance "only applies to private party sales." This is entirely untrue. Both the Maryland AG and federal law (via the FTC Buyers Guide mandatory dealer sticker) explicitly recommend consumers to have dealership vehicles inspected by an independent mechanic. I disagree wholeheartedly with their policy of not allowing standard pre-purchase inspections using a lift. I don't feel a on-the-ground inspection is adequate. I'll be buying my next car somewhere else. More
by NotHappy5157
September 29, 2026
I searched extensively for my desired car, and then I met Christian L.; finally, a person who would not be satisfied with making a sale. His gratification was truly geared to making me happy with the car I Christian L.; finally, a person who would not be satisfied with making a sale. His gratification was truly geared to making me happy with the car I purchased, and he did just that. Christian traveled to another state to get my desired car from a sister dealership. I was in disbelief at the effort made. I am overjoyed. It is all I desired and more. It didn’t stop there, George V. Is the “finance guy”. He shared all the warranty options available. Truly with the protections they now offer for used cars, you’re basically getting top assurance that you have invested well either Heritage Mazda. He made everything easy. I could not have invested my trust at a better dealership. While there, for the each step along the way, Justin L. greeted me as I came through and he door and he checked on me to ensure my needs were being met. A+ starting with Christian…. He said what he would do and he did what he said (truly “Listerine”). All three of these gentlemen have assured me that I purchased my car from the right place! More
by pauladb123
Employees Worked With
September 28, 2026
We had an amazing car-buying experience with Steve Dwojewski. A family member from out of state had her eye on one of Heritage's vehicles, and Steve made the whole thing as pleasant and stress-free Dwojewski. A family member from out of state had her eye on one of Heritage's vehicles, and Steve made the whole thing as pleasant and stress-free as you could hope for. He was available whenever we had a question, patient through all of them, and completely transparent from the first email to the final signature. It never felt like a sales process. It felt like working with someone who was partnering with us on the decision. The rest of the team matched that standard. All the little touches along the way made it clear that Heritage cares about its reputation, stands behind the quality of its cars, and genuinely wants customers to leave happy and cared for. I wish every car purchase were this easy, and maybe that's the answer: at Heritage, it is. We drove 80 miles for this experience and would do it again. If you're buying from Heritage, ask for Steve. Thank you, Steve and team! More
by goBirds7070:)
