Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Heritage Mazda of Bel Air
Fallston, MD
2,102 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,102 reviews
July 04, 2026
Sarah was wonderful to work with while purchasing a vehicle. The team made the process painless! vehicle. The team made the process painless! More
by AJH
July 04, 2026
We worked with Sarah, she was very helpful and knowledgeable. Would highly recommend this dealership! knowledgeable. Would highly recommend this dealership! More
by Zach
July 03, 2026
Excellent experience all around. Found the perfect car for my daughter and was thoughtful in every detail of the process. Found the perfect car for my daughter and was thoughtful in every detail of the process. More
by drjillmoore
Employees Worked With
July 02, 2026
I had a great buying experience with Mazda of Bel Air. Ken and Joshua were extremely helpful and bent over backwards to make sure everything went smoothly. I contacted them via email and got a quick resp Ken and Joshua were extremely helpful and bent over backwards to make sure everything went smoothly. I contacted them via email and got a quick response, they gave me the out the door price of the car from the beginning. I live in New York and took the train down, Ken came to the train station to pick me up and brought me to the dealership. We started the paperwork before I got there making the purchase fast and practically seamless. I had an excellent experience and would recommend them. More
by burrelldm
July 01, 2026
Outstanding customer service from everyone at the dealership. Especially Steve Dwojewski, Sales and Leasing Consultant. dealership. Especially Steve Dwojewski, Sales and Leasing Consultant. More
by ragross501
Employees Worked With
Other Employees :
Josh Wolf
June 26, 2026
We worked with Steve Ward, George Varga and Justin Ledbetter to find a car that met our needs. Would highly recommend… Ledbetter to find a car that met our needs. Would highly recommend… More
by leigh.samiosuy
June 23, 2026
Do not purchase a vehicle from this dealership if you are not local and unable to inspect it in person. The vehicle I received had multiple imperfections that were not disclosed prior to delivery and was not not local and unable to inspect it in person. The vehicle I received had multiple imperfections that were not disclosed prior to delivery and was not properly detailed. The interior was not vacuumed or wiped down and had a noticeable odor upon arrival. When I contacted management to discuss these concerns, no reasonable resolution was offered. Instead, I was told I would need to drive 10 hours round-trip to have the vehicle detailed—something that should have been completed before delivery. When I asked about being reimbursed for having the vehicle professionally detailed locally, I was told the dealership does not use a professional detailing service and only performs a basic “soft detail” before sale. Had I been able to see the vehicle in person before purchasing, I likely would have made a different decision. If you are local and can inspect the vehicle yourself, your experience may be different. However, I would strongly caution out-of-state or long-distance buyers. More
by Jashawna.ja
June 23, 2026
Chris made it a seamless process. He is knowledgeable about the vehicle, and did not pressure. Would highly recommend. He is knowledgeable about the vehicle, and did not pressure. Would highly recommend. More
by brads2221975
June 19, 2026
Great dealership, and a great salesman. The salesman was sooo amazing. I would definitely recommend this dealership. The salesman was sooo amazing. I would definitely recommend this dealership. More
by stevelisaboyd
June 19, 2026
Wonderful customer service. Covered everything they needed to plus more. Ken and the team were most helpful. I highly recommend this dealer. Covered everything they needed to plus more. Ken and the team were most helpful. I highly recommend this dealer. More
by kmdancer
