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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,337 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,337 reviews

July 30, 2022

I worked with TJ he helped me to find exactly what I was looking for ! Kept me in my budget . He was honest and so helpful More

by lafleurariel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Schoener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to share your review! We're so happy that TJ earned your 5-stars!

July 30, 2022

Although I didn’t end up finding the car I was looking for, TJ was extremely helpful and answered every question I had. I would highly recommend him as he is very knowledgeable and a pleasure to work with More

by Christy T.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Schoener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Herb Chambers Toyota of Auburn responded

Christy, thank you so much for visiting TJ & the team here at Herb Chambers Toyota of Auburn! We wish you luck with your vehicle search and hope you'll keep us in mind for any future automotive needs!

July 30, 2022

TJ was more than helpful to me when I stopped by to look at a few cars, and I can't say enough about his professionalism. Unfortunately, I didn't find my car yet but I did find the guy that's going to sell More

by Eileen Turcotte
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Schoener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Herb Chambers Toyota of Auburn responded

Hi Eileen, thank you for taking the time to share your experience working with TJ at Herb Chambers Toyota of Auburn! We hope you'll find a new vehicle soon!

July 30, 2022

Herb Chamber's Toyota located in Auburn is an exemplary dealership. The salesperson I dealt with was Bryan, he is a sterling asset for the sales department. His expertise and knowledge on the Rav4 made More

by Paulalawless
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Bortolussi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Roche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vu Nguyen, Bryan Arroyo
Aug 01, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for the wonderful review! We appreciate you trusting the Herb Chambers Toyota of Auburn team with your business and hope we have the opportunity to work with you again in the future. Take care!

July 30, 2022

To start off for what it's worth, I really appreciate the opportunity to work with a company in receiving any and all auto finical help. Cole working there day in and day out has answered all my questions an More

by coelina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you so much for taking the time to share this incredibly kind review! We're so glad Cole has had the opportunity to assist you with your vehicle search and we look forward to seeing you back here for your purchase. Take care and thanks again, from all of us here at Herb Chambers Toyota of Auburn!

July 29, 2022

The service takes too long and way over priced. The service manager is a real a**. The advisors are generally helpful but the manager brings the entire dealership down. More

by Alex D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey Krasner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dat (Brian) Le
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for reaching out, Alex. I appreciate you taking the time to share this feedback and will make sure it gets addressed with the appropriate members of our team. If you have any additional questions or concerns, please feel free to contact me directly. Thanks again, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

July 28, 2022

To say they are scalping their service is an understatement. Service is out of control. Tried to have my truck serviced for a 100 part and a 15 minute job and they wanted 850 dollars. All done h More

by Netdy7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alyssa Moran
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for reaching out. I'm sorry to hear we lost your business and encourage you to contact me directly if you'd like to discuss these concerns in greater detail. Thanks again, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

July 27, 2022

Derek Beaulieu is a fantastic salesman. He made purchasing a new car a pleasant experience! More

by Jemini6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Beauieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for the wonderful review! We're glad you had a great experience working with Derek and we hope you enjoy your new vehicle. Take care and thanks again for your business, from all of us here at Herb Chambers Toyota of Auburn!

July 26, 2022

From introduction to delivery our experience was good. The vehicle we wanted sold. But for 1k more we upgraded and even got the color we wanted. Thank you Hannah, Mateo & Stephan. We'll have many miles of More

by Leeza3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mateo Lako, Stephane Jovin, Matt Parzych, Hannah Louis
Jul 27, 2022 -

Herb Chambers Toyota of Auburn responded

We're so happy to hear that your new Tacoma 4x4 purchase at Herb Chambers Toyota of Auburn was a success! We appreciate you leaving Hannah, Mateo, and Stephen this awesome five-star review and hope you visit us again for your next automotive need! Thank you, Wagners!

July 26, 2022

Excellent customer service. Easy to get to and did not wait long to be serviced! More

by mikeamato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for the review! We appreciate your positive feedback and hope to see you again next time here at Herb Chambers Toyota of Auburn!

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