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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,500 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,500 reviews

February 20, 2025

People are great. Place is comfortable. Work done was excellent. My disappointment was that the job was originally quoted as $500+ and came in at $762. This was to re More

by Pastor Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Herb Chambers Toyota of Auburn responded

Thank you for the review. We appreciate your comments about our staff & facilities, as well as your feedback regarding the price discrepancy for your service. If you have any additional questions or concerns about your visit, please feel free to contact me directly at your earliest convenience. Thanks again, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

February 19, 2025

Service is awesome, ,people are very pleasant to deal with recommending to others to go there More

by Serge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Herb Chambers Toyota of Auburn responded

We're so glad to hear it, Serge! Thank you for choosing Herb Chambers Toyota of Auburn!

February 18, 2025

Luis the sales representative was great to deal with ! The sales manager not so much but the general manager and finance manager were also good to deal with ! Good inventory and selection ! More

by Mpantos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monish Naicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Mulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Herb Chambers Toyota of Auburn responded

Thank you for reviewing your recent visit here at Herb Chambers Toyota of Auburn! We're glad to hear that Luis and the rest of the team provided a great overall experience. We appreciate your feedback and hope to see you again in the future!

February 15, 2025

Ryan Mclellan was absolutely amazing. He was knowledgeable, and explained everything very thoroughly. He was by my side for the entire process, and his communication was top notch. Sam More

by LJHORBACK08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samantha Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monish Naicker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McLellan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Herb Chambers Toyota of Auburn responded

LJHORBACK08, we're delighted to hear that Ryan and Sam provided you with such a fantastic experience at Herb Chambers Toyota of Auburn. Thank you for sharing your positive feedback! Enjoy your new vehicle!

February 15, 2025

Jennifer was a pleasure to work with. She was very professional and knowledgeable. No issues. More

by Fran.dinicola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Herb Chambers Toyota of Auburn responded

Fran, This is great to hear! Thank you for choosing Herb Chambers Toyota of Auburn!

February 13, 2025

Timely as in perfect timing. Had what I was looking for . everyone was very friendly starting with Vi.ctoria Hai and More

by dennisabrochu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hai Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Schoener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Andrews
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Herb Chambers Toyota of Auburn responded

Hi Dennis, we're delighted to hear that Victoria and the team at Herb Chambers Toyota of Auburn provided you with a timely and friendly experience. Thanks for sharing your feedback! Safe travels!

February 11, 2025

Julian was so helpful and kind! He went above and beyond several times to help me purchase my vehicle. He took the time to understand exactly what I was looking for and delivered th More

by rebekah outland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samantha Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Herb Chambers Toyota of Auburn responded

Hi Rebekah, we're delighted to hear that Julian provided such exceptional service at Herb Chambers Toyota of Auburn! It's wonderful knowing he went above and beyond to help you find the perfect truck. Enjoy your new ride, and thank you for choosing us!

February 11, 2025

My latest service visit went well as usual. Alyssa was friendly and professional. My car was repaired in a timely manner. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Herb Chambers Toyota of Auburn responded

Hi Jim, we're delighted to hear that Alyssa and the team at Herb Chambers Toyota of Auburn provided you with friendly and efficient service. Thanks for sharing your experience! Safe travels!

February 07, 2025

Both handsome young men Joel and Alex helped me with the purchase of my RAV4. They walked me thought the whole process and made it very easy. Would recommend to friends and family. 10/10 More

by Lucy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Liriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Herb Chambers Toyota of Auburn responded

Lucy, we're delighted to hear that Joel and Alex made your RAV4 purchase a smooth experience at Herb Chambers Toyota of Auburn. Thank you for recommending us to your friends and family!

February 06, 2025

The service is always good and why I keep going back. Never have to wait too long and they keep you informed. More

by Lafrenais77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Herb Chambers Toyota of Auburn responded

We're delighted to hear that you consistently enjoy the service at Herb Chambers Toyota of Auburn! Keeping our customers informed and minimizing wait times are top priorities for us. Thanks for your continued trust in our team!

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