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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,333 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,333 reviews

August 08, 2024

Waited six months to get my second key for my vehicle, not good on Toyotas part for having customers wait to get a second key. Was very afraid to lose the one key they gave me, when I called customer serv More

by danny.rivera1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Herb Chambers Toyota of Auburn responded

Danny, thank you for the review. We understand how important it is to have a spare and regret any frustration or inconvenience this situation may have caused. If you need further assistance or would like to discuss the situation further, please reach out to me directly at your convenience. Respectfully, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

August 07, 2024

Recently purchased a vehicle here and was given great service all around. They made it as quick and easy for me as possible, and were more than willing to answer any questions or concerns I had. They had More

by tsmit01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Merrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Roche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Schoener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Herb Chambers Toyota of Auburn responded

Thanks for sharing your experience! We're delighted to hear that the team at Herb Chambers Toyota of Auburn provided excellent service and made your purchase smooth. Enjoy your new vehicle, and we look forward to welcoming your friends and family in the future!

August 07, 2024

Had the best experience here at herb chambers. I signed and got my car registered in a few hours and took delivery of my vehicle same day!!! Will definitely recommended my family and friends here. More

by h.lam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Merrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monish Naicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikel Kota
Aug 07, 2024 -

Herb Chambers Toyota of Auburn responded

We're delighted to hear you had such a smooth and efficient experience at Herb Chambers Toyota of Auburn! Thanks for recommending us to your family and friends. Enjoy your new vehicle!

August 07, 2024

I purchased my rav 4 at this dealership recently and my experience was 5 out of 5 stars. The Sales managers, sam and tj were amazing throughout the whole process and I couldn't be happier with my vehicle. More

by autumnstarr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marque Hoenig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andi Xhacka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kennedy Lidonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monish Naicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hai Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alec Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Schoener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Menard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Shea
Aug 07, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your wonderful experience at Herb Chambers Toyota of Auburn! We're delighted to hear that Sam, TJ, and Hai provided exceptional service and helped you find the perfect RAV4. Enjoy your new vehicle!

August 07, 2024

Asked was very professional and very polite to work with I would highly recommend askend More

by Kesiseidolli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marque Hoenig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andi Xhacka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Askend Dervishi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikel Kota, Kristos Hajdari
Aug 09, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you for the review! We're so glad you enjoyed working with Askend and we hope you won't hesitate to reach out if our Herb Chambers Toyota of Auburn team can be of service again in the future!

August 07, 2024

My family and I have been purchasing Toyota vehicles for quite some time. We’ve had a good experience with Toyota and their service to our vehicles. More

by annakatsogridakis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Herb Chambers Toyota of Auburn responded

Anna, we're delighted to hear that your family has had consistently good experiences with Herb Chambers Toyota of Auburn. Thank you for being loyal customers!

August 07, 2024

They gave me a great deal on my new Rav4 Hybrid. The process was smooth and my monthly payment actually went down on the day of purchase! The salesman, David Shea, was terrific! He made the buyin More

by clanier217
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Shea
Aug 07, 2024 -

Herb Chambers Toyota of Auburn responded

We're delighted to hear that David and the team provided you with a smooth & enjoyable experience here at Herb Chambers Toyota of Auburn! Enjoy your RAV4 and please don't hesitate to reach out if we can be of service again in the future!

August 06, 2024

Great experience witch Chandler and Zion with purchased my new car and technical support and advice from them. 😃 More

by Zibi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andi Xhacka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Herb Chambers Toyota of Auburn responded

We're delighted to hear Chandler and Zion provided excellent service during your car purchase at Herb Chambers Toyota of Auburn. Enjoy your new vehicle, and thanks for the review!

August 06, 2024

Had recent service on my vehicle and Jim was very helpful and comfortable to talk to. Will definitely refer Her Chambers Toyota and Jim to my friends for service. More

by tcox9439
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your experience! We're glad to hear Jim provided helpful service at Herb Chambers Toyota of Auburn. We appreciate the referrals and look forward to serving you again! Safe travels!

July 27, 2024

James was great and very professional. The entire service appointment was very smooth. This was my first appointment so I didn’t really know what to expect but I was very satisfied! More

by Junior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Herb Chambers Toyota of Auburn responded

We're delighted to hear that James and the team at Herb Chambers Toyota of Auburn made your first service appointment a smooth experience. Thanks for sharing your satisfaction with us!

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