Back

Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,532 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
Contact Dealership

809 Washington St, Rte. 20

Auburn, MA

01501

Directions

By Type

Showing 3,532 reviews

July 10, 2023

Needed an overdue oil change on my car. James was very helpful. I've been coming here about once a year and He is always courteous and caring. More

by tcox9439
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Herb Chambers Toyota of Auburn responded

Thank you for choosing Herb Chambers Toyota of Auburn for your oil change, tcox9439! We're glad to hear that James provided helpful and courteous service. Your continued support means a lot to us. Have a great day! - Herb Chambers Toyota of Auburn

July 10, 2023

Very welcoming and friendly was very fast and all employees were very attentive and made sure you were taking care of More

by remillard30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Herb Chambers Toyota of Auburn responded

Thank you for the kind words! We're pleased to hear that our team at Herb Chambers Toyota of Auburn provided a welcoming and attentive experience. We appreciate your support and hope to see you again in the future!

July 10, 2023

Very fast and friendly I feel very welcomed and everyone makes you feel like you belong this is the best dealership in my opinion and Alyssa is very helpful and shows she cares More

by remillard30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Herb Chambers Toyota of Auburn responded

Thank you for the kind words! We're thrilled to hear that you had a fast and friendly experience at Herb Chambers Toyota of Auburn. Alyssa is a valuable member of our team, and we appreciate her dedication to providing excellent service. We hope to see you again soon. Drive safely!

July 07, 2023

Communication from service advisor was very thorough. Dat was very professional and explained everything in detail. More

by janus5d
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Herb Chambers Toyota of Auburn responded

Janus, thank you for the positive review! We're glad to hear that Dat provided thorough communication and professional service. We appreciate your feedback and hope to see you again at Herb Chambers Toyota of Auburn!

July 06, 2023

Good service ! Accurate estimates, honors coupons , flexible schedule, love text updates and ability to leave premises but remain connected . Pleasant staff More

by Craigemaxim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Herb Chambers Toyota of Auburn responded

Thank you for the great review! We're so glad to hear that you had a positive experience with our service team at Herb Chambers Toyota of Auburn. We appreciate your kind words and hope to see you again in the future. Have a wonderful day!

July 06, 2023

Servicio Excelente Aunque no hablaba el idioma inglés el empleado fue muy paciente conmigo gracias More

by dorismvazquez29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Herb Chambers Toyota of Auburn responded

Doris, ¡Ayudarlo a tener una experiencia de cinco estrellas es de lo que se trata! ¡Gracias por ser cliente! - Herb Chambers Toyota of Auburn

July 05, 2023

Derek was very knowledgeable about the highlander we were interested in. He answered all of our questions and was very approachable with questions, The experience was smooth and will definitely recommend him More

by mikael.zheng
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek was kind and accommodating during the car buying experience!, Bryan Arroyo
Jul 06, 2023 -

Herb Chambers Toyota of Auburn responded

Mikael, thank you for the great review! We're glad to hear that Derek provided you with excellent service and answered all your questions. We appreciate your recommendation and hope to see you again at Herb Chambers Toyota of Auburn!

July 04, 2023

Although some bumps throughout the buying process of my new 2023 Rav 4 I am giving 5 stars for the above and beyond I received from the management team at Herb Chambers Toyota of Auburn, I want to specific More

by Ddemalia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Roche
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vu Nguyen, Timothy Nguyen, Bryan Arroyo
Jul 06, 2023 -

Herb Chambers Toyota of Auburn responded

We're so glad our team went above and beyond to improve your experience! Tim, Bryan, and the team are glad we could make the 2023 Toyota RAV4 purchase great for you! We hope you're enjoying your new ride and greatly appreciate you updating your review to reflect your customer service experience. We look forward to seeing you again! Thank you! - Herb Chambers Toyota of Auburn

July 03, 2023

Bryan helped us out so much, He was patient and gave us all the information we needed. 100% satisfaction from us today! He's definitely one of the best over in Auburn! More

by stevetarwa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vu Nguyen, Bryan Arroyo, Alexis Strozina
Jul 05, 2023 -

Herb Chambers Toyota of Auburn responded

Thanks for the great review! We're glad Bryan provided you with excellent service and made sure all your questions were answered. We appreciate your kind words and hope to see you again at Herb Chambers Toyota of Auburn!

July 03, 2023

This dealership won't disappoint! Everyone I met was professional and helpful and committed to making sure I felt comfortable with the process and drove off the lot happy. Especially More

by BrandyPond
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Ferraro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelly - works with RMV - was very understanding & helpful
Jul 05, 2023 -

Herb Chambers Toyota of Auburn responded

Thank you for the wonderful review, Brandy! We're happy to hear that our team at Herb Chambers Toyota of Auburn made your car-buying experience stress-free and enjoyable. We'll be sure to pass along your kind words to Nick. Drive safely in your new car, and we hope to see you again in the future!

...
75
...