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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,500 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,500 reviews

March 04, 2025

I’m a new customer at Herb Chambers and I’m very impressed with the service. Got an appointment right away and the wait was very comfortable. They showed me a video of the issue and got it fixed rig More

by cgmonet22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Herb Chambers Toyota of Auburn responded

We're delighted to hear that your first experience with Herb Chambers Toyota of Auburn was impressive and informative! It's great to know our team provided a comfortable visit and helpful insights. Thank you for choosing us, we look forward to assisting you in the future!

March 03, 2025

Everything worked out Perry. Excellent service and interactions . The outcome was exactly what was expected More

by Glenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Herb Chambers Toyota of Auburn responded

Glenn, we're delighted to hear that everything met your expectations at Herb Chambers Toyota of Auburn. Thank you for sharing your experience with us!

March 02, 2025

Service department treated me very well! In and out in no time. Alyssa was prior and courteous. More

by jthack88
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Herb Chambers Toyota of Auburn responded

Thank you for visiting Herb Chambers Toyota of Auburn! Alyssa & the team appreciate your positive feedback and look forward to serving you again in the future!

March 02, 2025

It’s easy to make an online appointment, and I appreciate the reminder text. I am always greeted promptly and advised of services my car may need along with estimates Honestly, I can get maintenance comple More

by Mari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Herb Chambers Toyota of Auburn responded

Mari, thank you for sharing your experience with us. While we're glad to hear about the positive aspects of our service. Your safety is important to us, and we'd like the opportunity to address these issues further if you're willing. Please feel free to reach out anytime. Thank you, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

February 28, 2025

My experience with Alex and Joel was amazing! They were true professionals and help me navigate through the system to be able to get the best overall Deal with the car that I purchased. Highly re More

by Jorge Ramos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monish Naicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Liriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Herb Chambers Toyota of Auburn responded

Jorge, we're delighted to hear that Alex and Joel provided you with an amazing experience at Herb Chambers Toyota of Auburn. Thank you for the high recommendation! Enjoy your new car!

February 27, 2025

I did buy Tundra 25 TRO PRO yesterday with a big help from chandler and TJ, they were very smooth to explain things and very helpful always big smile and very good hospitality. Thanks guys for the truck More

by Imadrifai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ , Chandler Horne
Feb 27, 2025 -

Herb Chambers Toyota of Auburn responded

Imadrifai, we're delighted to hear that Chandler and TJ provided such a smooth experience at Herb Chambers Toyota of Auburn. Enjoy your new Tundra TRD Pro!

February 27, 2025

Very professional , informed, & pleasant staff. Clean, comfortable dealership & service area. From the beginning of my car search, I was impressed by the staff at this dealership. More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kennedy Lidonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Herb Chambers Toyota of Auburn responded

Barbara, we're delighted to hear that our team at Herb Chambers Toyota of Auburn made such a positive impression on you. Thank you for the kind words and support!

February 26, 2025

Everyone helped me during a very emotional and difficult time. I highly recommend this team. More

by Beckalina42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Menard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Inmer Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Herb Chambers Toyota of Auburn responded

We're so glad our Herb Chambers Toyota of Auburn team could assist you. Thanks for taking the time to share this kind review and please don't hesitate to reach out if we can be of service again in the future!

February 26, 2025

I bought my car and it was the best experiment I had being this was the first time buying from a dealership from the time I walked in The manger TJ and sales guy Nick I couldn’t have ask for two nicest More

by Gina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Schoener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Ferraro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Herb Chambers Toyota of Auburn responded

Gina, we're delighted to hear that TJ and Nick made your first dealership experience a memorable one at Herb Chambers Toyota of Auburn. Thank you for recommending us, and we look forward to assisting you again in the future!

February 23, 2025

This is the second time buying a car here and I’ve enjoyed both experiences. The staff are friendly and negotiable, they got me into exactly what I wanted. I’ll definitely shop here again More

by jwbarrett1994
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Schoener
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Menard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amro Kandil
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Herb Chambers Toyota of Auburn responded

We're delighted to hear that your experiences at Herb Chambers Toyota of Auburn have been enjoyable! Thank you for choosing us again, and we look forward to assisting with any future car needs.

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