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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,511 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,511 reviews

December 08, 2023

Oil change is pretty comparable to other garages. Tires were also fairly priced. Waiting room is comfortable and very clean. The service advisors are good for the most part. No comment on the sales More

by Sims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Dec 08, 2023 -

Herb Chambers Toyota of Auburn responded

We appreciate your feedback! It's great to know you found our pricing and waiting room satisfactory at Herb Chambers Toyota of Auburn. Our team is here for any future service needs you may have, thanks again!

December 07, 2023

Julian imeraj it’s been very helpful and polite to work with him I always be back to deal with him More

by Eltonminga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your positive feedback about Herb Chambers Toyota of Auburn! We're delighted to hear that Juljan has been very helpful and polite throughout your experience. Providing excellent customer service is a top priority for us, and we're pleased to know that Juljan has made a positive impression on you.

December 06, 2023

EVERY employee my husband and I encountered at the dealership was kind and made us feel welcome. The car buying experience was terrific. No pressure at all and Mikel Kota our salesman was very knowl More

by Happy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andi Xhacka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikel Kota
Dec 07, 2023 -

Herb Chambers Toyota of Auburn responded

We're delighted to know that you had an exceptional experience at Herb Chambers Toyota of Auburn! It's great to hear our team, especially Mikel, made your car buying process smooth and pressure-free. We look forward to serving any future needs you may have. Safe travels in your vehicle!

December 06, 2023

When I first visited Herb chambers Juljan was the one who assisted me , he was really genuine and attentive. He seemed to always have my best interests at heart and provided me with factual information. Juli More

by Fabs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Herb Chambers Toyota of Auburn responded

We're delighted to know that Juljan provided you with such a positive experience at Herb Chambers Toyota of Auburn. Your recommendation means the world to us, and we'll be sure to pass along your kind words!

December 05, 2023

Excelente good friendly they help a lot good experience I am glad that I went More

by Ch083675
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Montes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Herb Chambers Toyota of Auburn responded

Thank you for the amazing review and kind words about our team at Herb Chambers Toyota of Auburn. We appreciate it!

December 04, 2023

Always courteous and helpful. Very knowledgeable staff. Service Department is always reliable. Will continue to go to Herb Chambers Toyota for my vehicle needs. More

by joycejordan2323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Herb Chambers Toyota of Auburn responded

Hey Joy, thank you for the 5-star rating! We're glad to know that you've found our service department reliable and knowledgeable. We appreciate your feedback and look forward to serving you again! Safe travels!- The Herb Chambers Toyota of Auburn Team

December 04, 2023

Always provide service in a timely fashion. No unexpected surprises. Feel rates are comparable to other places More

by Steve2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Herb Chambers Toyota of Auburn responded

Hey Steve, we're glad to know you've had consistently good service experiences with us at Herb Chambers Toyota of Auburn. Thank you for choosing us! We'll see you next time. Safe travels!

December 03, 2023

Alyssa M. and Jeff K. have been great to work with for many, many years. Best Toyota service department in South/Central MA. Thank you both for your solid guid More

by Jeff M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marque Hoenig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Herb Chambers Toyota of Auburn responded

Hey Jeff, thank you for the great review! We're so glad to know that Alyssa and Jeff have been consistently providing you with top-notch service at Herb Chambers Toyota of Auburn. We appreciate your loyalty over the years and recommendation! Safe travels!

December 03, 2023

Service advisor Julian was amazing with me. My Toyota matrix went in for a check up and he was a pleasure to work with. Recommended all the services I needed and the car runs amazing now. Will More

by Enco Lika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Herb Chambers Toyota of Auburn responded

Hi Enco! We're delighted to know that Julian provided you with excellent service at Herb Chambers Toyota of Auburn. It's great to learn your Toyota Matrix is running smoothly after the check-up! We look forward to assisting with your wife’s Rav4 soon too. Thanks for choosing us and sharing this positive feedback!

December 01, 2023

Alex is a generation sales agent and makes it very easy and comfortable. He takes his time to make sure you are very satisfied. More

by Lawrencia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Herb Chambers Toyota of Auburn responded

We're so glad to know that Alex made your experience at Herb Chambers Toyota of Auburn comfortable and satisfying. Thanks for the positive feedback!

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