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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,340 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,340 reviews

October 10, 2024

The dealership is very good and the associates were very helpful and friendly at the time I had my car service. More

by thuyletran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Herb Chambers Toyota of Auburn provided helpful and friendly service during your visit. We look forward to serving you again in the future!

October 09, 2024

Just bought my 2024 Toyota Sienna. Kennedy was amazing! He helped with the trade in. He was very polite and assisted with the test drive. He showed me how to work a hybrid ( first hybr More

by Dominique
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Merrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andi Xhacka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kennedy Lidonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monish Naicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hai Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chandler Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Menard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Ferraro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Herb Chambers Toyota of Auburn responded

Dominique, we're delighted to hear that Kennedy provided such a comprehensive and helpful experience at Herb Chambers Toyota of Auburn! Enjoy your new 2024 Toyota Sienna and all its fantastic features. We look forward to seeing you again in the future!

October 08, 2024

We bought our car last week and Luis was a great help; he is friendly and aggressive in making sure you get what you want, we waited but it was all worthy it. I recommend you to check them out! More

by Paul
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andi Xhacka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Herb Chambers Toyota of Auburn responded

Paul, thank you for recommending Herb Chambers Toyota of Auburn! We're glad to hear Luis provided great assistance and that your experience was worthwhile. Enjoy your new car!

October 07, 2024

I had a great experience at Herb chambers toyota of Auburn. It was easy to work with Luis. He was excellent in helping us finding the best car. I will recommend him to family and friends. More

by louj
Recommend Dealer
Yes
Employees Worked With
Andi Xhacka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis
Oct 08, 2024 -

Herb Chambers Toyota of Auburn responded

We're delighted to hear that Luis made your experience at Herb Chambers Toyota of Auburn a great one! Thank you for recommending us, and we look forward to assisting your family and friends in the future.

October 06, 2024

Melissa was great in following up w/ me and scheduling me to come in and reserve my car. At the dealership my salesman was Askend. He made the process easy for me, did not push to sell me on things I did not More

by Adryan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Licea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Askend Dervishi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Herb Chambers Toyota of Auburn responded

Adryan, we're delighted to hear that Melissa and Askend provided you with a seamless experience at Herb Chambers Toyota of Auburn. Thank you for sharing your positive feedback! Enjoy your new vehicle!

October 06, 2024

Experience at this dealership is determined by which service writer you get. Some are honest some not so much More

by Netdy7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your feedback. We strive to provide consistent and transparent service across all areas of our business. Your input is valuable and will be used to help us improve our customer experience moving forward. Thanks again and please don't hesitate to reach out directly if there are any outstanding questions or concerns that we can address for you.

October 02, 2024

Immediate assistance, not overwhelming, clean they work with you regarding your needs not to make a sale!! Plenty of inventory, the whole atmosphere overall was extremely friendly and welcoming. If they do More

by Campbelljulie0929
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monish Naicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your experience with Herb Chambers Toyota of Auburn! We're delighted to hear that our team provided friendly and accommodating service. We appreciate your recommendation and look forward to assisting you as well as your friends & family in the future!

October 02, 2024

The dealership was clean people were very attentive from the secretary at the door to even the financial person. Mateos was my sale who was outstanding he explained what was gonna go on from the beginning More

by Llwalley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mateos Lako
Oct 03, 2024 -

Herb Chambers Toyota of Auburn responded

Lauri, thank you for sharing your experience with us at Herb Chambers Toyota of Auburn! We're delighted to hear that Mateos and the team provided such attentive service. We appreciate your recommendation and look forward to assisting any friends you send our way!

September 26, 2024

The staff was incredibly helpful and knowledgeable. They clearly explained the work needed and provided a fair quote. I appreciated their transparency and attention to detail. The service was completed More

by laurajean08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Herb Chambers Toyota of Auburn responded

We're delighted to hear that our team at Herb Chambers Toyota of Auburn provided exceptional service and went the extra mile for you. Thanks for sharing your positive experience and please don't hesitate to reach out if we can assist you again in the future!

September 26, 2024

Very one there is super nice and friendly. They make sure ur in safe car and affordable. More

by Joshuadavid49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Merrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hai Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Herb Chambers Toyota of Auburn responded

Joshua, thank you for trusting the Herb Chambers Toyota of Auburn team with your business! We hope we have the privilege of working with you again in the future!

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