Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Herb Chambers Toyota of Auburn
Auburn, MA
3,423 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-Over 10,000 new & pre-owned vehicles available
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-60 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,423 reviews
September 19, 2024
Purchased my 4th new Toyota last week! Loving my 2024 Rav4! Thanks Marque once again for excellent service! Loving my 2024 Rav4! Thanks Marque once again for excellent service! More
by shelley712
September 18, 2024
Overall, good experience. Financing took much longer than it should have,no explanationof what I was signing. Sent home with NO paperwork, therefore, had no info for insurance Financing took much longer than it should have,no explanationof what I was signing. Sent home with NO paperwork, therefore, had no info for insurance which delayed registration. From signing on 09/10 - 09/18, five trips to dealership needed. More
by smitch8398
September 13, 2024
Appt process was easy, intake was quick and service was completed quickly. Waiting area was quiet and comfortable completed quickly. Waiting area was quiet and comfortable More
by Mdkellogg
Employees Worked With
September 11, 2024
They did their job. , there were no surprises, pricing was ok, didn’t wait long. , there were no surprises, pricing was ok, didn’t wait long. More
by Thatgrampaguy
Employees Worked With
September 11, 2024
Very professional. Very helpful. Know what they are doing. The lady that helped me was very professional knows what she is doing. I forgot her name. Thank you so much f Very helpful. Know what they are doing. The lady that helped me was very professional knows what she is doing. I forgot her name. Thank you so much for your help with me 😌 More
by Mthemann
Employees Worked With
September 10, 2024
I felt like I was in a hospital more than a car dealership. You registered in with the manager and then you wait to wait in the room with a bunch other people and it’s too fancy. The service was go dealership. You registered in with the manager and then you wait to wait in the room with a bunch other people and it’s too fancy. The service was good. The gentleman at the desk service manager was very well excellent and everyone else in the building was good. More
by Wally 5549
Employees Worked With
September 09, 2024
The sales team was very helpful in helping me find a car and even got the car registered for me and gave a free inspection. I did have a slight issue with the car however the sales team is working to resolv and even got the car registered for me and gave a free inspection. I did have a slight issue with the car however the sales team is working to resolve the issue as soon as possible. More
by corcutt85
Employees Worked With
September 08, 2024
Very helpful. Gave us options. Our go to dealership. Julian is straightforward. Great customer service Gave us options. Our go to dealership. Julian is straightforward. Great customer service More
by CChill
Employees Worked With
September 07, 2024
I am always pleased when I get to work with a service advisor that is genuine, kind, and honest. Doing business at a dealership, especially as a woman, is never something I look forward to. Working with advisor that is genuine, kind, and honest. Doing business at a dealership, especially as a woman, is never something I look forward to. Working with Juljan put me at ease. More
by D
Employees Worked With
September 07, 2024
Jim has always been excellent. He is courteous, takes the time to explain everything, answers all my questions, and advises me well on what service needs to be done and when. He is courteous, takes the time to explain everything, answers all my questions, and advises me well on what service needs to be done and when. More
by Jobin
Employees Worked With
