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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,423 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,423 reviews

October 13, 2024

Always a pleasure working with Alyssa. She is never pushy with car needs and always has a smile on her face and so nice. More

by ruppam
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Herb Chambers Toyota of Auburn responded

We're delighted to hear that Alyssa consistently provides a pleasant experience at Herb Chambers Toyota of Auburn. Thank you for sharing your positive feedback!

October 13, 2024

This place is one of the best. place to get your car from. Especially to marque who make me to be into my new car. More

by Patience
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Marque Hoenig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Herb Chambers Toyota of Auburn responded

Patience, we're delighted to hear that Marque made your experience at Herb Chambers Toyota of Auburn a great one! Enjoy your new car, and thank you for choosing us!

October 11, 2024

I had my car serviced there today and the staff was great. We didn't have to wait long. More

by tracypage999
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Recommend Dealer
Yes
Employees Worked With
Jennifer Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Herb Chambers Toyota of Auburn responded

This is great to hear, Tracy! Thank you for choosing Herb Chambers Toyota of Auburn!

October 10, 2024

Nice waiting area, coffee, etc. usually the wait time is reasonable but sometimes over shoots More

by vibhu
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you for your review and feedback. We appreciate you trusting the Herb Chambers Toyota of Auburn team with your service needs and we look forward to seeing you again in the future. Take care!

October 10, 2024

The dealership is very good and the associates were very helpful and friendly at the time I had my car service. More

by thuyletran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Herb Chambers Toyota of Auburn provided helpful and friendly service during your visit. We look forward to serving you again in the future!

October 09, 2024

Just bought my 2024 Toyota Sienna. Kennedy was amazing! He helped with the trade in. He was very polite and assisted with the test drive. He showed me how to work a hybrid ( first hybr More

by Dominique
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Merrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andi Xhacka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kennedy Lidonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monish Naicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hai Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chandler Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Menard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Ferraro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Herb Chambers Toyota of Auburn responded

Dominique, we're delighted to hear that Kennedy provided such a comprehensive and helpful experience at Herb Chambers Toyota of Auburn! Enjoy your new 2024 Toyota Sienna and all its fantastic features. We look forward to seeing you again in the future!

October 08, 2024

We bought our car last week and Luis was a great help; he is friendly and aggressive in making sure you get what you want, we waited but it was all worthy it. I recommend you to check them out! More

by Paul
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andi Xhacka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Herb Chambers Toyota of Auburn responded

Paul, thank you for recommending Herb Chambers Toyota of Auburn! We're glad to hear Luis provided great assistance and that your experience was worthwhile. Enjoy your new car!

October 07, 2024

I had a great experience at Herb chambers toyota of Auburn. It was easy to work with Luis. He was excellent in helping us finding the best car. I will recommend him to family and friends. More

by louj
Recommend Dealer
Yes
Employees Worked With
Andi Xhacka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis
Oct 08, 2024 -

Herb Chambers Toyota of Auburn responded

We're delighted to hear that Luis made your experience at Herb Chambers Toyota of Auburn a great one! Thank you for recommending us, and we look forward to assisting your family and friends in the future.

October 06, 2024

Melissa was great in following up w/ me and scheduling me to come in and reserve my car. At the dealership my salesman was Askend. He made the process easy for me, did not push to sell me on things I did not More

by Adryan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Licea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Askend Dervishi
Oct 07, 2024 -

Herb Chambers Toyota of Auburn responded

Adryan, we're delighted to hear that Melissa and Askend provided you with a seamless experience at Herb Chambers Toyota of Auburn. Thank you for sharing your positive feedback! Enjoy your new vehicle!

October 06, 2024

Experience at this dealership is determined by which service writer you get. Some are honest some not so much More

by Netdy7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your feedback. We strive to provide consistent and transparent service across all areas of our business. Your input is valuable and will be used to help us improve our customer experience moving forward. Thanks again and please don't hesitate to reach out directly if there are any outstanding questions or concerns that we can address for you.

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