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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,509 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,509 reviews

September 29, 2022

Excellent service from Dat he explained the service process and kept me informed through out. More

by Scanlonj
Recommend Dealer
Yes
Employees Worked With
Dat
Sep 30, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for visiting Dat at Herb Chambers Toyota of Auburn! We look forward to seeing you next time!

September 29, 2022

I worked closely with Samantha Horne to purchase a first time car. She was extremely professional, attentive and answered all of my car buying questions with knowledge and professionalism. She was able to l More

by Erin.E
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marque Hoenig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monish Naicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Herb Chambers Toyota of Auburn responded

We appreciate you visiting with Samantha, Marque, and Monish to find your dream car, Erin! We hope that you continue to be very happy with your new ride and are grateful that you let us be part of this exciting milestone! Thank you for being a Herb Chambers Toyota of Auburn customer!

September 29, 2022

Excellent service Alex M. Was a pleasure to work with. He found a car that i love. Thank you herb chambers and Alex M again. More

by Luna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Herb Chambers Toyota of Auburn responded

Success stories like yours are why we love our job, Luna! Thank you for visiting Alex and Herb Chambers Toyota of Auburn! We'll see you next time!

September 27, 2022

Professional, communicative, friendly! It was great service at this dealership! I would highly recommend! Herb Chambers Toyota of Auburn! Alex was great to work with! More

by Kborraccino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Bortolussi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

Herb Chambers Toyota of Auburn responded

Alex really is a great person to work with, and we're glad you got the opportunity to do so! Thank you for taking the time to leave Herb Chambers Toyota of Auburn this awesome five-star review!

September 24, 2022

A very clean and modern dealership with great customer service from the sales department to the service of vehicle's . This is my 4th vehicle I have purchased with the help of Jimmy Eldean in sales, Jimmy More

by dpericksonauburn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomi Tsitsos, Jimmy Eldean, Dylan Hoang
Sep 26, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for providing us with this excellent five-star review. We're honored to hear how Jimmy and the rest of the crew here at Herb Chambers Toyota of Auburn could assist you during your visit with us. We hope to see you back here for all of your future automotive needs!

Sep 27, 2022 -

dpericksonauburn responded

Your welcome.

September 24, 2022

Just came from having my 5000 miles service done my service advisor Dat was very professional and very kind he definitely knows his job love my Herb chambers family of auburn More

by Winny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Herb Chambers Toyota of Auburn responded

Hi Winny, thanks for the five stars. We're glad to hear how Dat and the rest of the crew here could assist you during your visit with us. We hope to see you back! -Herb Chambers Toyota of Auburn

Sep 26, 2022 -

Winny responded

You are welcome love your dealership thats why i keep coming back

September 23, 2022

Service Advisor Jim went well above and beyond in explaining options on a complicated repair for my Prius More

by Car Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for the kind review! We appreciate you trusting the Herb Chambers Toyota of Auburn team with your vehicle and are happy to hear Jim provided you with excellent service during your visit. Take care and please don't hesitate to reach out if we can be of assistance again in the future!

September 23, 2022

Alex is a great salesman he got me the car I wanted and was a pleasure to work with the whole time. I recommend him to all. More

by carlos50314.cm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for the wonderful review! We're so glad Alex had the opportunity to assist you with your new vehicle and we hope to see you again next time here at Herb Chambers Toyota of Auburn!

September 20, 2022

My overall experience was amazing at Toyota Herb Chambers of Auburn. Once we got an appointment over the phone everything else fell into place. I have nothing but good things to say about our salesman Alec P More

by Derek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Bortolussi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alec Pacheco, Timothy LeBlanc
Sep 22, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for your 5-stars, Derek! We're so happy that Alec provided you with an excellent visit and got you into a new ride! We look forward to seeing you next time at Herb Chambers Toyota of Auburn!

September 20, 2022

I don’t trust the service department. For some reason James, a service manager, condescendingly told me my transmission could not be damaged or offset by the jolt of an accident. He even More

by jim
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Banach
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Herb Chambers Toyota of Auburn responded

Hi Jim - both myself and our Service Director, Jeff Krasner, have reached out to you numerous times regarding these concerns, but have not received a call back. We've been trying to get Toyota to cover your transmission under warranty after your accident. If you could please contact me directly at your earliest convenience so we can discuss the situation in greater detail, it would be very much appreciated. Thank you, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

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