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Herb Chambers BMW of Sudbury

Sudbury, MA

4.6
2,048 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury 1. State of the art facilities to better serve you, our customer. Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s. 2. New Vehicle Selection We have the largest selection of BMW models in New England. 3. Pre-Owned Vehicle Selection Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company. 4. Experience With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer. 5. Ordered to Your Specifications Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it. 6. Service Loaner Vehicle Program When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in. 7. Factory Trained Professionals Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle. 8. We are here for you BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour. 9. Award Winning Customer Satisfaction An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
Contact Dealership

128 Boston Post Rd

Sudbury, MA

01776

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Showing 2,048 reviews

December 01, 2024

The guys they did a very good job and the customer service team they are very good too !!! More

by Abou Raad
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Yordanys Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Herb Chambers BMW of Sudbury responded

Thank you for the positive feedback, Abou! Our Herb Chambers BMW of Sudbury team looks forward to serving you again in the future!

November 30, 2024

Herb Chambers at Sudbury is truly wonderful. Laura helped us and she was the best More

by audreygemmragmail.com
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Laura
Dec 02, 2024 -

Herb Chambers BMW of Sudbury responded

This is great to hear, Audrey! Thank you for choosing Herb Chambers BMW of Sudbury!

November 26, 2024

Good service associate and good service. I will be happy to come back next time More

by mandarkasture
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Karen Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chavin Fagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
My Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Herb Chambers BMW of Sudbury responded

We really appreciate you taking the time to leave Herb Chambers BMW of Sudbury this awesome review, thank you!

November 26, 2024

Service was excellent, My was outstanding and was beyond helpful!! Couldn’t have asked for a better experience. More

by X7review2024
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Employees Worked With
My Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Herb Chambers BMW of Sudbury responded

We're delighted to hear that you had an outstanding experience with us at Herb Chambers BMW of Sudbury! Thank you for sharing your positive feedback, and we look forward to serving you again in the future.

November 26, 2024

Excellent service experience. All services were fully explained and executed in a timely fashion. Service provider was fully cognizant of customer satisfaction. More

by JBNY1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yordanys Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Herb Chambers BMW of Sudbury responded

Thank you for sharing your positive experience with Herb Chambers BMW of Sudbury! We're delighted to know that our team provided excellent service and ensured everything was explained clearly. We appreciate your feedback and look forward to serving you again in the future!

November 23, 2024

I received a return email saying that someone would contact me about the issue. That was 2 weeks ago and I haven't heard anything. More

by reynbil
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ray Hovsepian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Kem
4.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Ewen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Herb Chambers BMW of Sudbury responded

Thank you for reaching out. I'm disappointed to hear about the lack of communication from our team and will make sure this feedback gets addressed internally. If you'd still like our assistance, please feel free to contact me directly at your earliest convenience. Respectfully, Sean King - General Manager - sking@herbchambers.com

November 22, 2024

I recently had my car serviced at BWM Sudbury, and the experience was fantastic. Jonathan was professional, attentive, and kept me informed throughout the process. The entire team delivered top-notch serv More

by patel.che
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jonathan
Nov 22, 2024 -

Herb Chambers BMW of Sudbury responded

Thank you for sharing your positive experience with us at Herb Chambers BMW of Sudbury! We're delighted to hear that Jonathan and the team provided professional and attentive service. We appreciate your recommendation, and we're here whenever you need us!

November 16, 2024

I cannot believe that they charged me $800 for simply a battery replacement on a 328i More

by rl
Service Price Transparency
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Service Time
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Recommend Dealer
No
Employees Worked With
Travis Ewen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Herb Chambers BMW of Sudbury responded

Thank you for letting us know about your disappointing experience. Your feedback will help us provide better service in the future. If you would like to discuss anything further, I've listed my contact information here. Sean King - General Manager - sking@herbchambers.com

November 15, 2024

The lady is so nice and answer the questions I asked. I am so happy to have my X3 back! More

by Helloamymak
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
My
Nov 16, 2024 -

Herb Chambers BMW of Sudbury responded

We're glad to hear you had a great experience and that you're happy to have your X3 back at Herb Chambers BMW of Sudbury. We look forward to serving you again! Safe travels!

November 14, 2024

This was the best car buying experience I have ever had. Jack and team gave me a very competitive offer on my trade in and they had the exact car I was looking for. Now I’m just trying to find an excuse to More

by eduhaime
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jack O’Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amr Eissa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Herb Chambers BMW of Sudbury responded

Thank you for sharing your fantastic experience with us at Herb Chambers BMW of Sudbury! We're delighted to hear that Jack and the team provided a competitive offer and had just what you were looking for. We look forward to welcoming you back whenever you're ready for another purchase!

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