Hendrick Volkswagen of Concord

New car purchase We have purchased 2 vehicles from Hendrick Volkswagen of Concord. From the initial point of contact, to looking at, & researching vehicles, through th We have purchased 2 vehicles from Hendrick Volkswagen of Concord. From the initial point of contact, to looking at, & researching vehicles, through the final purchase, the team at Hendrick is top notch. It was a great experience working with our sales associate, Taylor. She was always willing to take the extra step to make sure we had exactly what we were looking for. She is very knowledgeable, full of personality, and definitely someone we would work with again for future purchases. More

Purchase of a dream I found my new to me Wrangler via a 3rd party web site. When I contacted the local dealership they were very accommodating. I was greeted by Raven who I found my new to me Wrangler via a 3rd party web site. When I contacted the local dealership they were very accommodating. I was greeted by Raven who impressed me with her knowledge of the vehicle and other vehicles on the lot. The Wrangler had already been detailed and waiting for me to take it for a test drive. Upon my decision of buying the vehicle Raven and the team made the transition from old to new smooth and fun. I can’t say enough about the team and Raven at Hendrick. Thanks guys! More

Stress-free, honest, & positive! My experience at Hendrick Volkswagen of Concord today (07/13/2019) was amazingly pleasurable. I had spent over eight hours the day before at another d My experience at Hendrick Volkswagen of Concord today (07/13/2019) was amazingly pleasurable. I had spent over eight hours the day before at another dealership and left in frustration and with a negative view on car dealerships/salesmen. Then today I decided to try Hendrick VW of Concord and just talk with Robert (RD) to see what my options were. RD was the most respectful, honest, and transparent salesman I have ever dealt with. I immediately felt comfortable with him enough to want to buy a car through VW of Concord. I’m only 22 years old and I have never been through this process alone but he was very detailed and honest about everything that was happening. He walked me through every step, never left out any important information, and was patient with me the whole day. He also never judged me and was very encouraging with knowing I’d be able to buy what I wanted (Tiguan) today! He also has a very funny and positive personality which makes the process easier, he likes to crack a joke every know and then which took away the stress of buying a new car. If you’re looking for someone to listen to you and have the best interest for you/your wallet he is the person to deal with! He will even find a bow to put on your new car like he did mine! RD was exceptional and I hope if you are reading this review looking for a salesman, you go with him. The dealership itself is amazing as well. The customer service they all give is nothing but exceptional. They even feed you Chick-Fil-A! I had a Tiguan before and got my car serviced here always and they definitely have a customer for life! Thank you RD and VW of Concord. More

Family vehicle - VW Atlas SEL Customer friendly dealership; people are so patient, helpful, humble and knowledgeable. Ruslan is a nice guy, answered all my questions and a great li Customer friendly dealership; people are so patient, helpful, humble and knowledgeable. Ruslan is a nice guy, answered all my questions and a great listener. Glad I chose this dealership where I have also traded in my Benz. More

Outstanding service from Kenny I would highly recommend visiting this dealership for your next car purchase. We were given top notch service and never once felt rushed to make our I would highly recommend visiting this dealership for your next car purchase. We were given top notch service and never once felt rushed to make our decision. We initially started out looking for a used car for our daughter but ended up purchasing a brand new Passat for myself. I would HIGHLY RECOMMEND our salesman Kenny!!! He was great and worked patiently through the entire process. Thank you Hendrick Volkswagon for such a great experience and we will be back! More

AWESOME EXPERIENCE Ryan was awesome, he worked very hard to get us everything we wanted and needed! I really liked doing business with him! If you need a car go see him! Ryan was awesome, he worked very hard to get us everything we wanted and needed! I really liked doing business with him! If you need a car go see him! More

New car feels My experience at Hendrick VW was thoughtful and welcoming. Robert helped me understand all my options and talked me through buying my new car. It was My experience at Hendrick VW was thoughtful and welcoming. Robert helped me understand all my options and talked me through buying my new car. It was straightforward and eased my anxieties. I felt very cared for and appreciated the great attitude of the employees. Thanks for helping me get my new car! More

Easy peasy trade in experience Quick turnaround during trade in on a 2019 Golf R. Super cool electronic document process. Fair and easy negotiation. Much effort was invested on thei Quick turnaround during trade in on a 2019 Golf R. Super cool electronic document process. Fair and easy negotiation. Much effort was invested on their part to get the payments where we were comfortable with. More

2019 Atlas R-line This was by far the best experience I’ve ever had at a car dealership! Everyone greets you but gives you space. Ruslan was amazing! He answered all my This was by far the best experience I’ve ever had at a car dealership! Everyone greets you but gives you space. Ruslan was amazing! He answered all my questions and was very patient! Never did I feel like he was trying to sell me a car. It was a very low pressure environment which I appreciated! I will absolutely use this dealership for my next car and would highly recommend them! More