7500 Hendrick Auto Plaza NW
Concord, NC 28027
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
finance Dept.
management Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Everyone who worked with me was very kind and courteous. They made the whole transaction go smoothly and with as little stress as possible.
Great to work with, Funny, fast and straight to the point. Answers all of my questions and concerns.
Robert was great! He helped us out with everything and answered all of our questions and concerns. Would definitely buy another car with him.
Team is very dedicated and willing to take the time. Robert this patient and easy-going.
A very easy to work dealer. Everyone here is always friendly and always willing to make things easy.
My 2022 VW Jetta was diagnosed with a coolant leak that required a cylinder head gasket replacement. Harvey took the lead throughout the entire process—from coordinating with the VW warranty department to arranging a loaner vehicle. He kept me informed with regular progress updates, which I really appreciated. The entire experience was seamless, and the repair was completed with excellent quality. Harvey went above and beyond to ensure everything was handled to my satisfaction and fully supported through the VW warranty. He truly provided outstanding service—Harvey is the best!
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.