Hendrick Volkswagen of Concord

Family vehicle - VW Atlas SEL Customer friendly dealership; people are so patient, helpful, humble and knowledgeable. Ruslan is a nice guy, answered all my questions and a great li Customer friendly dealership; people are so patient, helpful, humble and knowledgeable. Ruslan is a nice guy, answered all my questions and a great listener. Glad I chose this dealership where I have also traded in my Benz. More

Outstanding service from Kenny I would highly recommend visiting this dealership for your next car purchase. We were given top notch service and never once felt rushed to make our I would highly recommend visiting this dealership for your next car purchase. We were given top notch service and never once felt rushed to make our decision. We initially started out looking for a used car for our daughter but ended up purchasing a brand new Passat for myself. I would HIGHLY RECOMMEND our salesman Kenny!!! He was great and worked patiently through the entire process. Thank you Hendrick Volkswagon for such a great experience and we will be back! More

AWESOME EXPERIENCE Ryan was awesome, he worked very hard to get us everything we wanted and needed! I really liked doing business with him! If you need a car go see him! Ryan was awesome, he worked very hard to get us everything we wanted and needed! I really liked doing business with him! If you need a car go see him! More

New car feels My experience at Hendrick VW was thoughtful and welcoming. Robert helped me understand all my options and talked me through buying my new car. It was My experience at Hendrick VW was thoughtful and welcoming. Robert helped me understand all my options and talked me through buying my new car. It was straightforward and eased my anxieties. I felt very cared for and appreciated the great attitude of the employees. Thanks for helping me get my new car! More

Easy peasy trade in experience Quick turnaround during trade in on a 2019 Golf R. Super cool electronic document process. Fair and easy negotiation. Much effort was invested on thei Quick turnaround during trade in on a 2019 Golf R. Super cool electronic document process. Fair and easy negotiation. Much effort was invested on their part to get the payments where we were comfortable with. More

2019 Atlas R-line This was by far the best experience I’ve ever had at a car dealership! Everyone greets you but gives you space. Ruslan was amazing! He answered all my This was by far the best experience I’ve ever had at a car dealership! Everyone greets you but gives you space. Ruslan was amazing! He answered all my questions and was very patient! Never did I feel like he was trying to sell me a car. It was a very low pressure environment which I appreciated! I will absolutely use this dealership for my next car and would highly recommend them! More

Great service and easy to work with When coming in to purchase a car, I was approached by Robert. He helped out tremendously through the whole process of trading in my old vehicle and m When coming in to purchase a car, I was approached by Robert. He helped out tremendously through the whole process of trading in my old vehicle and made sure I was satisfied with my new one. Great experience and would recommend More

Top Notch! Buying cars can, unfortunately, be a frustrating task. Hendrick Volkswagen turned the typical annoyances of insensitivity and inattention to detail in Buying cars can, unfortunately, be a frustrating task. Hendrick Volkswagen turned the typical annoyances of insensitivity and inattention to detail into a caring and focused buying experience. I drove three and a half hours from Tennessee to buy my car from them. I’ve no regrets, only praises. More

Surprise gift for my wife Ruslan and Hendrick VW nailed it. Pulled off a surprise for my wife and our 20th Ann. I had little time to disguise my visit and get her old car Ruslan and Hendrick VW nailed it. Pulled off a surprise for my wife and our 20th Ann. I had little time to disguise my visit and get her old car appraised. The VW team was fast, courteous and I walked away with a great car, the price I was looking for and the surprise went off without a hitch Thanks Ruslan and Keith for making it happen More

Easy in-and-out Bought a 2012 Volt from Hendrick VW. RD was awesome to work with - he took care of us during the purchase process and then made sure the sale went as Bought a 2012 Volt from Hendrick VW. RD was awesome to work with - he took care of us during the purchase process and then made sure the sale went as scheduled. Overall a perfect experience buying our car! More