Hendrick Volkswagen of Concord

Great Dealership and Good People From Robert our sales rep, to the sales managers, and finance team, this dealership is awesome. Once we knew the car we wanted Robert wasted no time g From Robert our sales rep, to the sales managers, and finance team, this dealership is awesome. Once we knew the car we wanted Robert wasted no time getting us through the sales process. I would recommend this dealership and sales rep to all my friend looking for a great VW! More

Excellent! Ruslan was a great help explaining every options I have when choosing the right suv for me. He gave me all available features on the 2019 Atlas. I dro Ruslan was a great help explaining every options I have when choosing the right suv for me. He gave me all available features on the 2019 Atlas. I drove it for the past few days and we loved it! Thanks More

Would definitely recommend. We recommend this dealership. All the way from the salesperson to the finance manager they were friendly, professional, and worked very hard to get us We recommend this dealership. All the way from the salesperson to the finance manager they were friendly, professional, and worked very hard to get us the car we wanted at a payment we could afford. More

Great experience with Raven and team at Hendrick Volkwagen Had a great experience purchasing our new Atlas. Love the car, and the folks at Hendrick Volkswagon made the process quick and easy. Would definitel Had a great experience purchasing our new Atlas. Love the car, and the folks at Hendrick Volkswagon made the process quick and easy. Would definitely recommend them to friends and family! More

Raven Rocks! Raven Moore with Hendrick VW rocks! If you need a new or used vehicle, she’s awesome! Found a precious friend and great vehicle at the same time!?? Raven Moore with Hendrick VW rocks! If you need a new or used vehicle, she’s awesome! Found a precious friend and great vehicle at the same time!?? More

Great dealership! Went into this dealership later in the evening with my daughter to look at a VW Jetta. My daughter was anxious about a new vehicle purchase. Jeremy St Went into this dealership later in the evening with my daughter to look at a VW Jetta. My daughter was anxious about a new vehicle purchase. Jeremy Stewart soon put her at ease with his calming, personable and kind manner. Worked with he and Patrick Steadman in notching out a final sale. I can honestly say this was the easiest car purchase experience of my life, and I wasn't the one buying! These guys worked long after closing time on a Friday evening without harassing, pressuring or prodding. I have never experienced a more "uncarsalesman-like" purchase. These guys were both soft spoken, extremely patient and helpful. They aim to please here and shoot for perfection in a car buying environment. I highly recommend you see them at this dealership for any future Volkswagen purchase. More

New car purchase We have purchased 2 vehicles from Hendrick Volkswagen of Concord. From the initial point of contact, to looking at, & researching vehicles, through th We have purchased 2 vehicles from Hendrick Volkswagen of Concord. From the initial point of contact, to looking at, & researching vehicles, through the final purchase, the team at Hendrick is top notch. It was a great experience working with our sales associate, Taylor. She was always willing to take the extra step to make sure we had exactly what we were looking for. She is very knowledgeable, full of personality, and definitely someone we would work with again for future purchases. More

Purchase of a dream I found my new to me Wrangler via a 3rd party web site. When I contacted the local dealership they were very accommodating. I was greeted by Raven who I found my new to me Wrangler via a 3rd party web site. When I contacted the local dealership they were very accommodating. I was greeted by Raven who impressed me with her knowledge of the vehicle and other vehicles on the lot. The Wrangler had already been detailed and waiting for me to take it for a test drive. Upon my decision of buying the vehicle Raven and the team made the transition from old to new smooth and fun. I can’t say enough about the team and Raven at Hendrick. Thanks guys! More

Stress-free, honest, & positive! My experience at Hendrick Volkswagen of Concord today (07/13/2019) was amazingly pleasurable. I had spent over eight hours the day before at another d My experience at Hendrick Volkswagen of Concord today (07/13/2019) was amazingly pleasurable. I had spent over eight hours the day before at another dealership and left in frustration and with a negative view on car dealerships/salesmen. Then today I decided to try Hendrick VW of Concord and just talk with Robert (RD) to see what my options were. RD was the most respectful, honest, and transparent salesman I have ever dealt with. I immediately felt comfortable with him enough to want to buy a car through VW of Concord. I’m only 22 years old and I have never been through this process alone but he was very detailed and honest about everything that was happening. He walked me through every step, never left out any important information, and was patient with me the whole day. He also never judged me and was very encouraging with knowing I’d be able to buy what I wanted (Tiguan) today! He also has a very funny and positive personality which makes the process easier, he likes to crack a joke every know and then which took away the stress of buying a new car. If you’re looking for someone to listen to you and have the best interest for you/your wallet he is the person to deal with! He will even find a bow to put on your new car like he did mine! RD was exceptional and I hope if you are reading this review looking for a salesman, you go with him. The dealership itself is amazing as well. The customer service they all give is nothing but exceptional. They even feed you Chick-Fil-A! I had a Tiguan before and got my car serviced here always and they definitely have a customer for life! Thank you RD and VW of Concord. More