Hendrick Volkswagen of Concord

Great experience Our Salesman Robert Nixon was excellent. We were out looking that day not really sure if we were going to do anything at all but talking with him he g Our Salesman Robert Nixon was excellent. We were out looking that day not really sure if we were going to do anything at all but talking with him he guided us in the right direction from the first handshake. We never felt pressured to buy anything and we were really considering taking the offer we got and looking around more but we decided we didn't want to deal with anyone else since he was so easy to work with. So we decided to buy our 2019 Tiguan Se 4 motion that day. My wife loves it and we have no regrets. We then went home and looked at the price of others and still felt we got a great deal. If we find ourselves in the market again down there road it will be our first stop. We also will highly recommend friends and family to work with Robert if they are in the market. More

Kenny was great as well as the finance manager. Answered all of our questions and Kenny explained the car functions in detail. Was very impressed with thei was great as well as the finance manager. Answered all of our questions and Kenny explained the car functions in detail. Was very impressed with their service More

Enjoyable to work with Ruslan was great to work with. Patient and very knowledgeable about the cars I was interested in (GTI and GLI). I'd recommend him to a friend. Ruslan was great to work with. Patient and very knowledgeable about the cars I was interested in (GTI and GLI). I'd recommend him to a friend. More

Ruslan is outstanding! Ruslan made for a great car buying experience. He was exceptionally knowledgeable regarding the vehicle we wanted to purchase and answered all of our Ruslan made for a great car buying experience. He was exceptionally knowledgeable regarding the vehicle we wanted to purchase and answered all of our questions without being pushy. Even though it was late on a Friday night, he never seemed like he was rushing us through the process. And when we had to stay well past when the dealer closed to complete the deal, he was always friendly and courteous. He even went out of his way to lend a hand in getting our new car washed and cleaned up so we wouldn't have to come back another day. We will definitely work with Ruslan again if buying another VW. More

Kenny is the man! Got the car we wanted at a nice price and Kenny made it easy. He was very helpful, friendly and knowledgeable. I'll save his number for the next time Got the car we wanted at a nice price and Kenny made it easy. He was very helpful, friendly and knowledgeable. I'll save his number for the next time we're in the market for another vehicle. More

This dealership was very courteous and no pushy arm twisting Hendrick auto dealerships are very impressive. Sales people are courteous and friendly. No arm twisting tactics. Kenny was our sales person at Hendric Hendrick auto dealerships are very impressive. Sales people are courteous and friendly. No arm twisting tactics. Kenny was our sales person at Hendrick in Concord. He was awesome. Would recommend. More

Ruslan Rocks! Ruslan came in on his day off to help us buy our new car. Very helpful without being pushy, everything was on our time at our pace. Ruslan is the ty Ruslan came in on his day off to help us buy our new car. Very helpful without being pushy, everything was on our time at our pace. Ruslan is the type of talent Hendricks needs to retain to help be a great organization we’ll into the future. More

Great customer service I came in to buy a car one night after being told the car was there and ready. When I arrived the car was not there. I spoke with Joe the sales manage I came in to buy a car one night after being told the car was there and ready. When I arrived the car was not there. I spoke with Joe the sales manager and Robert. They were very apologetic, offered to buy me gas, ect... I did a lot of research on the car I came to see so I was set on buying it. Without the car there we were still able to come to an agreement on terms. I came in the next day and had to wait on the finance manager because there was one customer in front of me. Robert stayed with me until about three hours after his shift! I had no clue but he certainly didn't complain and was quite pleasant to share his company for the time we needed to wait. More

Pleasant experience I found the car online signed up for the $500 discount, Called the dealership and bought the car. No hurdles. The sales guy Henry Lee was awesome. To I found the car online signed up for the $500 discount, Called the dealership and bought the car. No hurdles. The sales guy Henry Lee was awesome. To get me out sooner he Actually washed the car himself, while I was working out the details. On top of that he drove the car 35 miles to my house .Awesome product knowledge. More

Best dealership experience ever I honestly had the best experience at Hendrick VW that I’ve ever had at a dealership. Robert was so helpful and patient, and answered every single que I honestly had the best experience at Hendrick VW that I’ve ever had at a dealership. Robert was so helpful and patient, and answered every single question I had about my Jetta. I will definitely be returning once it’s time for another upgrade! More