Hendrick Volkswagen of Concord

Dealer was recommended by my cousin who purchased many cars from you. Product Specialist Ruslan Prestwood was great he went above and beyond to make sure we left satisfied. Great customer service! Will re cars from you. Product Specialist Ruslan Prestwood was great he went above and beyond to make sure we left satisfied. Great customer service! Will recommend to friends and family. More

Our experience at Hendrick Volkswagen was easy, friendly, and helpful. Our salesman was easy to work with and helped us answer any questions we had. Great buying experience! and helpful. Our salesman was easy to work with and helped us answer any questions we had. Great buying experience! More

Thank you Olga for your excellent customer service you are AMAZING!!! Very professional attentive and kind always making sure the customer is satisfied THANK YOU OLGA!!! :) are AMAZING!!! Very professional attentive and kind always making sure the customer is satisfied THANK YOU OLGA!!! :) More

BeAnna advised me on Monday that she was gonna send Joe and Patrick and email to reach out concerning some issues with newly purchased used vehicle (Hendricks volkswagen of Concord) as of today 11.19.20 no and Patrick and email to reach out concerning some issues with newly purchased used vehicle (Hendricks volkswagen of Concord) as of today 11.19.20 no one has reached out and I have called numerous of times with no response. End up having to pay for repairs out of pocket for a vehicle that I had less than 2 weeks and less than 300 miles. More

Jordan did a great job explaining features about the different SUV's and Henry was great helping us find the right fit. We bought one SUV and are thinking about buying another soon. different SUV's and Henry was great helping us find the right fit. We bought one SUV and are thinking about buying another soon. More

Henry Lee, Patrick, and David McPherson in financing were all great to work with. We came in looking for one car and ended up purchasing two because of the service we received! This is now the third time we’ all great to work with. We came in looking for one car and ended up purchasing two because of the service we received! This is now the third time we’ve purchased vehicles from Hendrick VW and will keep coming back! More

It was excellent Marcos took good care of me while i came to Volkswagen looking for another car. He took every option he could to put me in something really nice. Marcos took good care of me while i came to Volkswagen looking for another car. He took every option he could to put me in something really nice. More

Great Service Marcos was very helpful and understandable. Thanks to him the process was a lot easier and less stressed. We would definitely recommend this dealershi Marcos was very helpful and understandable. Thanks to him the process was a lot easier and less stressed. We would definitely recommend this dealership. Thank you, Marcos! More

Extremely disappointed for charging $39.99 + tax to remove a nail from a tire! And, it took them 45 minutes to repair the nail issue. Most places offer this as a free service, (GO DIscount Tire and all remove a nail from a tire! And, it took them 45 minutes to repair the nail issue. Most places offer this as a free service, (GO DIscount Tire and all the others!). I'm definitely done with this place. Oh, the replacement cost for a small plastic cover which is clipped in the driver sun-vizor (garage-door cover) is $332.59 which includes tax...again, definitely a way to upset ccustomer by making them pay for a poor design. More

Great customer service Robert was very helpful! I dont understand cars much and Robert was very kind with understanding that! Thank you so much with my new used vehicle. Robert was very helpful! I dont understand cars much and Robert was very kind with understanding that! Thank you so much with my new used vehicle. More