Hendrick Lexus Northlake

Great customer service as always. Brock Ward did a great job keeping me informed of service needs. I appreciate all that Hendricks Northlake Lexus does when it comes to servicing my a Brock Ward did a great job keeping me informed of service needs. I appreciate all that Hendricks Northlake Lexus does when it comes to servicing my automobile. More

First visit to Hendrick Auto and received the excellent service you would expect from a Lexus Dealership. Service Advisor, Brock Ward was very helpful and professional. I would recommend this dealership service you would expect from a Lexus Dealership. Service Advisor, Brock Ward was very helpful and professional. I would recommend this dealership to anyone. More

Broak Ward was very helpful and made sure that the car was running well and I was kept informed about the service was running well and I was kept informed about the service More

Excellent service as always, the video showing the repairs necessary is an excellent feature and their attention to detail is great. repairs necessary is an excellent feature and their attention to detail is great. More

Service was average. I requested to have my car vacuumed which they did not do. I removed the the front and rear floor mats to make it easier for the clean up department I requested to have my car vacuumed which they did not do. I removed the the front and rear floor mats to make it easier for the clean up department. More

Brock Ward Was great to deal with! He is definitely an asset to Hendrick Lexus. He is definitely an asset to Hendrick Lexus. More

Awesome customer service. Brock was very polite and answered any questions I had. He was very prompt in getting my service completed. Brock was very polite and answered any questions I had. He was very prompt in getting my service completed. More

Clean dealership. courtesy staff. Someone always greets and meet you as you pull in to the service line courtesy staff. Someone always greets and meet you as you pull in to the service line More

We are grateful for the outstanding assistance provided by Jackie who guided us through the purchase of our new car. Her exceptional care left an indelible impression on us, and we wholeheartedly recommend by Jackie who guided us through the purchase of our new car. Her exceptional care left an indelible impression on us, and we wholeheartedly recommend her to anyone seeking a stress-free car buying experience. From the moment we contacted her, her patience and attentiveness were remarkable. She took the time to understand our needs and preferences, carefully listening to our requirements and concerns. Her warm demeanor created a comfortable environment, allowing us to explore various options without feeling rushed or pressured. Throughout the entire process, she expertly balanced professionalism with genuine care. She answered our questions with honesty, and offered valuable insights, ensuring we made informed decisions. What set her apart was her non-pushy approach. At no point did we feel coerced or swayed towards a particular choice. Instead, she empowered us to make choices that aligned with our desires and budget. Her transparency and integrity were evident throughout the entire transaction. Thank you Jackie for making our car buying experience smooth and enjoyable. We are loving the Highlander…although we haven’t named her yet. More

Excellent customer service from the arrival to the dealership to the closing of the sale. Vincent Williams ( Coach ) was exceptional and worked hard to get us what we needed as a family. His knowledge dealership to the closing of the sale. Vincent Williams ( Coach ) was exceptional and worked hard to get us what we needed as a family. His knowledge of the vehicle was great and his communication throughout the purchasing process was phenomenal! More