
Hendrick Lexus Northlake
Charlotte, NC
Filter Reviews by Keyword
By Type
2,099 Reviews of Hendrick Lexus Northlake
This service given is top notch! My representative Eric Edwards has been very helpful every time I have visited the dealership. He makes sure that all my requests are taken care of a My representative Eric Edwards has been very helpful every time I have visited the dealership. He makes sure that all my requests are taken care of and also outlines upcoming services needed with detailed descriptions and pricing! I like receiving videos of the service while I relax in the waiting room and enjoy the snacks provided. I also appreciate the car washes. More
Eric Edwards is a true "Subject Matter Expert! " He gets our Lexus into the shop; Communicates what we need and gets us out in a timely manner. Going to the dealer is NOT fun. Eric Edwards makes th " He gets our Lexus into the shop; Communicates what we need and gets us out in a timely manner. Going to the dealer is NOT fun. Eric Edwards makes the experience bearable. More
I can’t even put into words how appreciative I am from the moment I walked into the door the customer service exceeded expectations from each person I encountered from the Lexus team shout to Coach Vincen the moment I walked into the door the customer service exceeded expectations from each person I encountered from the Lexus team shout to Coach Vincent Williams his recommendation and service was incredible. His commitment to ensuring each of his clients are fully satisfied with there purchase is amazing. More
I cannot say enough good things about this dealership. Everyone, across the board, is courteous and professional. They are more than happy to answer any and all of my questions. Everyone, across the board, is courteous and professional. They are more than happy to answer any and all of my questions. More