
Hendrick Lexus Northlake
Charlotte, NC
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2,141 Reviews of Hendrick Lexus Northlake
We purchased a RX 350h from Harris Veneris and it was a great experience. Harris had to find a vehicle that we wanted and found one that was going to be built in March. He kept advised when the vehicle was great experience. Harris had to find a vehicle that we wanted and found one that was going to be built in March. He kept advised when the vehicle was being built and when it would be delivered. He provided estimates on the loan based on our down payment and possible term lengths. Additionally, he sent us forms to complete which made the closing very smooth. He also ensued I got my Veteran discount. It was an excellent experience. More
Have been a customer for a long time -- as long as they've been there. Staff is always friendly and helpful. Eric Edwards in the service department gives great advice and takes care of us. I usually w they've been there. Staff is always friendly and helpful. Eric Edwards in the service department gives great advice and takes care of us. I usually wait at the dealership, office space is a good place to work (and good coffee and snacks). We recently bought our 4th Lexus, Jeremiah took outstanding care of us. Two thumbs up! More
We went to the Northlake dealership so look at the nx250 colors in person. Whitney saw us wandering around the lot and convinced us to take a test drive. A couple hours later we drove home in a new NX250. E colors in person. Whitney saw us wandering around the lot and convinced us to take a test drive. A couple hours later we drove home in a new NX250. Everyone was very helpful and knowledgeable during the process and after. More
I've been bringing my car to the Lexus dealership for a while now, and Eddie Hart has consistently gone above and beyond every single time. He’s professional, friendly, and always makes sure everything is while now, and Eddie Hart has consistently gone above and beyond every single time. He’s professional, friendly, and always makes sure everything is taken care of with zero hassle. It’s such a relief knowing my car is in great hands. Highly recommend working with Eddie if you want top-notch service. More
It was a terrific experience from test-drive to purchase. Hussain is extremely knowledgeable and patient and Jack made the finance process a breeze. Strongly recommend! Hussain is extremely knowledgeable and patient and Jack made the finance process a breeze. Strongly recommend! More
Naphtali was incredible to work with! We highly recommend asking for him! He was patient, gave us time and space to make a decision without ever pressuring us, he’s very knowledgeable, ki We highly recommend asking for him! He was patient, gave us time and space to make a decision without ever pressuring us, he’s very knowledgeable, kind, and overall, he just really made sure we were taken care of. Can’t thank him enough! Our experience at Hendricks Lexus Northlake was great! More