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Hendrick Lexus Northlake

Charlotte, NC

5.0
1,693 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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1,693 Reviews of Hendrick Lexus Northlake

May 22, 2024

My service representative Omar is awesome! My battery went out at a local store. I had a list of errands and appointments I had to do that day. I got a jump and went to the dealership. Omar ha More

by robinmassey-jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
May 29, 2024 -

Hendrick Lexus Northlake responded

Robin, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. While we are sorry to hear about your battery, we are happy to hear Omar was able to get you quickly back on the road to resume your errands and appointments! Thank you for being part of our Hendrick Lexus Northlake family!

May 22, 2024

The service was excellent and my advisor was very detailed in explaining my service. Great quality of work. More

by Shdeas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Crossman
May 29, 2024 -

Hendrick Lexus Northlake responded

Shdeas, thank you so much for your 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Garrett and our team and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

May 22, 2024

An excellent dealership! I am a woman going to a dealership so I was extra careful and Jonathan was very patient and professional with me. I would highly recommend his serv More

by YburkeGigi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jonathan Moody
May 29, 2024 -

Hendrick Lexus Northlake responded

Gigi, thank you so much for your incredible review of Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and are truly blown away by your kind words about Jonathan. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

May 22, 2024

I can’t say enough good things about Hussain and how he made me feel special. He was very knowledgeable and friendly. Such a pleasure to work with. More

by Angela
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naphtali Williams, Hussain Amir
May 29, 2024 -

Hendrick Lexus Northlake responded

Angela, thank you so much for your incredible review of Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and are truly blown away by your kind words about Hussain. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

May 21, 2024

My experience with Hendricks Lexus was amazing. Hussain was wonderful to work with and made my car buying experience stress free. I was drawn in by the price on what I was looking for and will be b More

by Jenn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hussain Amir
May 29, 2024 -

Hendrick Lexus Northlake responded

Jenn, thank you so much for your incredible review of Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and are truly blown away by your kind words about Hussain. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

May 20, 2024

I have purchased three cars from Hendricks Lexus. The last two were purchased with the help of Nepthali Williams at Hendricks Lexus Northlake. Nepthali is a great salesman who is honest and has integ More

by deemiller72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Rafidi, Naphtali Williams
May 29, 2024 -

Hendrick Lexus Northlake responded

Dee, thank you so much for taking the time to share about your recent experience with Nap and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and could not agree more with your kind words about Nap. Congratulations on your new vehicle and thank you so much for your loyalty!

May 17, 2024

The entire team at Hendrick Northlake was super awesome to work with! The good vibes started with my initial meeting with Andrew to discuss my potential options. You can tell he really enjoys working with More

by ReggieLHenderson78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremiah Vasquez, Sean Cook, Sal Rizzo, Andrew Duncan
May 29, 2024 -

Hendrick Lexus Northlake responded

Reggie, thank you so much for taking the time to share about your recent experience with Andrew, Jeremiah, Magi, Sal, Sean, and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and are blown away by your kind words. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

May 17, 2024

Hussain is the best! Overall, this dealership & sales team was wonderful to work with. The process was smooth and as easy as it gets. Highly recommend! More

by Happy Client
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Rafidi, Sean Cook, Hussain Amir
May 29, 2024 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake! We are thrilled to hear Hussain provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

May 13, 2024

Lamar Licout was helpful, knowledgeable, and exhibited excellent customer service skills. The vehicle was nice and clean for pickup. More

by joanngunn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar Licout
May 23, 2024 -

Hendrick Lexus Northlake responded

Joann, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Omar and our team. Thank you for your loyalty!

May 09, 2024

Omar Licout and Brock Ward are my go to guys. Their customer service is awesome. I have no problem bringing my vehicle into the dealership, I knowing that I will receive the best service. I ap More

by kcdovey2
Recommend Dealer
Yes
Employees Worked With
Omar Licout, Brock Ward
May 23, 2024 -

Hendrick Lexus Northlake responded

K. Dovey, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and are blown away by your kind words about Omar, Brock, and our team. Thank you for being part of our Hendrick Lexus Northlake family!

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