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Hendrick Lexus Northlake

Charlotte, NC

5.0
1,686 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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1,686 Reviews of Hendrick Lexus Northlake

May 22, 2024

From purchase to service you feel special at Hendrick Lexus Northlake. Garrett Crossman greeted me and was so friendly and helpful through the service process. Waiting is comfortable with all things you’ More

by Cgavin1518
Recommend Dealer
Yes
Employees Worked With
Garrett Crossman
May 28, 2024 -

Hendrick Lexus Northlake responded

C. Gavin, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Garrett and our team. Thank you for being part of our Hendrick Lexus Northlake family!

May 22, 2024

No issues, just in for 25K Service. Service was quick, friendly and on time. I will certainly be back. My next car will be a Lexus, just like the last 3 have been More

by mosler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Crossman
May 28, 2024 -

Hendrick Lexus Northlake responded

Mosler, thank you so much for taking the time to share about your recent 25k service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Garrett and our team. Thank you for your loyalty!

May 22, 2024

Garret was my service person. He was great. I was from out of town and he made feel at home. Hendrick treated me like I purchased the car there. Thank you for taking care of my ca More

by bettybahler
Recommend Dealer
Yes
Employees Worked With
Garrett Crossman service dept
May 29, 2024 -

Hendrick Lexus Northlake responded

Betty, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Garrett and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

May 22, 2024

My service representative Omar is awesome! My battery went out at a local store. I had a list of errands and appointments I had to do that day. I got a jump and went to the dealership. Omar ha More

by robinmassey-jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
May 29, 2024 -

Hendrick Lexus Northlake responded

Robin, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. While we are sorry to hear about your battery, we are happy to hear Omar was able to get you quickly back on the road to resume your errands and appointments! Thank you for being part of our Hendrick Lexus Northlake family!

May 22, 2024

The service was excellent and my advisor was very detailed in explaining my service. Great quality of work. More

by Shdeas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Crossman
May 29, 2024 -

Hendrick Lexus Northlake responded

Shdeas, thank you so much for your 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Garrett and our team and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

May 22, 2024

An excellent dealership! I am a woman going to a dealership so I was extra careful and Jonathan was very patient and professional with me. I would highly recommend his serv More

by YburkeGigi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jonathan Moody
May 29, 2024 -

Hendrick Lexus Northlake responded

Gigi, thank you so much for your incredible review of Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and are truly blown away by your kind words about Jonathan. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

May 22, 2024

I can’t say enough good things about Hussain and how he made me feel special. He was very knowledgeable and friendly. Such a pleasure to work with. More

by Angela
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naphtali Williams, Hussain Amir
May 29, 2024 -

Hendrick Lexus Northlake responded

Angela, thank you so much for your incredible review of Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and are truly blown away by your kind words about Hussain. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

May 21, 2024

My experience with Hendricks Lexus was amazing. Hussain was wonderful to work with and made my car buying experience stress free. I was drawn in by the price on what I was looking for and will be b More

by Jenn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hussain Amir
May 29, 2024 -

Hendrick Lexus Northlake responded

Jenn, thank you so much for your incredible review of Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and are truly blown away by your kind words about Hussain. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

May 20, 2024

I have purchased three cars from Hendricks Lexus. The last two were purchased with the help of Nepthali Williams at Hendricks Lexus Northlake. Nepthali is a great salesman who is honest and has integ More

by deemiller72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Rafidi, Naphtali Williams
May 29, 2024 -

Hendrick Lexus Northlake responded

Dee, thank you so much for taking the time to share about your recent experience with Nap and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and could not agree more with your kind words about Nap. Congratulations on your new vehicle and thank you so much for your loyalty!

May 17, 2024

Hussain is the best! Overall, this dealership & sales team was wonderful to work with. The process was smooth and as easy as it gets. Highly recommend! More

by Happy Client
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Rafidi, Sean Cook, Hussain Amir
May 29, 2024 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake! We are thrilled to hear Hussain provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

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