
Hendrick Lexus Northlake
Charlotte, NC
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2,095 Reviews of Hendrick Lexus Northlake
Robert was great to work with . His. Patience was top notch and he took his time to answer all of my questions . He responded to emails and calls quickly. I enjoyed the process and His. Patience was top notch and he took his time to answer all of my questions . He responded to emails and calls quickly. I enjoyed the process and love my Lexus More
Bought second Lexus this week. Salesmen very helpful and professional but also friendly. Service on first car usually good with one major setback due to service error. I was loaned Salesmen very helpful and professional but also friendly. Service on first car usually good with one major setback due to service error. I was loaned a car for a week. More
We bought a 2021 Lexus GX460 from Hendrix Lexus Northlake in August 2021. Our salesman and support staff worked hard to be sure we purchased a vehicle that both my husband and I would love. And we do love ou in August 2021. Our salesman and support staff worked hard to be sure we purchased a vehicle that both my husband and I would love. And we do love our GX. Our service techs Lucian Dobre and Omar Licout have been awesome. They stay in touch while our vehicle is in the shop for routine maintenance and always send a nice little video of everything they do while it’s there. We are totally satisfied with every aspect of our experience with this dealership and their employees. More
I purchased a car from Coach Vinson Williams experience was excellent. He was honest about the trade, the new purchase in the future history of the vehicle I think he’s five star. was excellent. He was honest about the trade, the new purchase in the future history of the vehicle I think he’s five star. More
Satisfied with eventual purchase. Coach was very helpful after first choice was sold. This is our fourth Lexus from Hendrick but first from Northlake. We need a lot more training on t Coach was very helpful after first choice was sold. This is our fourth Lexus from Hendrick but first from Northlake. We need a lot more training on the ES 300h including the technology. Eddie in service had my 2017 RX 350 checked out while we shopped. More
This was my first Lexus purchase. The employees from entering the facility to leaving with my purchase provided and continue to provide great customer service. Robert was fantastic! V The employees from entering the facility to leaving with my purchase provided and continue to provide great customer service. Robert was fantastic! Very responsive and always kept me updated! More
This time, it went smooth. I had to no issues and did not waited too long. The gentleman that helped me was great and I always enjoy getting videos of the car telling me everyt I had to no issues and did not waited too long. The gentleman that helped me was great and I always enjoy getting videos of the car telling me everything they checked. More