
Hendrick Lexus Northlake
Charlotte, NC
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2,028 Reviews of Hendrick Lexus Northlake
Chase Ward is always friendly, knowledgeable. helpful and really listens well. He is my go to person at Lexus Northlake. In general the entire staff is excellent and the waiting room is always c helpful and really listens well. He is my go to person at Lexus Northlake. In general the entire staff is excellent and the waiting room is always clean and orderly as is the rest room. Love the video of the service being conducted. More
I love my Lexus! Hendrick Lexus Northlake is a great dealership and I will continue to buy there and have told my neighbors what great people and service it has! Chas Hendrick Lexus Northlake is a great dealership and I will continue to buy there and have told my neighbors what great people and service it has! Chase Ward is excellent at his job and I hope he is there when I purchase another Lexus!!! Bravo!!!👏👏👏👏 More
Thank 687 Brock and Team for always making sure that all of my service needs are taken care of. Any issue that has arose, you guys make sure everything is resolved. Thank you of my service needs are taken care of. Any issue that has arose, you guys make sure everything is resolved. Thank you More
Ward Brock, my most recent Service Associate, was very professional and efficient. I had my Lexus 570 in for service and while there made an appointment for service on my mother's Lexus. Ward treated bo professional and efficient. I had my Lexus 570 in for service and while there made an appointment for service on my mother's Lexus. Ward treated both service appointments with the utmost professionalism. Thank you Ward! More
Hendricks Lexus is the BEST! The team consists of knowledgeable and professional people on all levels. From the time you pull into the bay for service to completion. The team consists of knowledgeable and professional people on all levels. From the time you pull into the bay for service to completion. More
Northlake Lexus is a magnificent dealership that cares about their customers. and values their needs as well as makes them happy. All of the service representatives that have assisted me have been very in about their customers. and values their needs as well as makes them happy. All of the service representatives that have assisted me have been very informative, caring and friendly as well as great to work with. My last representative, Omar Licout was simply amazing. The entire staff at this dealership is wonderful. More
Omar Licout was amazing as customer service goes! He is professional but caring and isn't afraid to go over and above for anyone!!! I will keep coming back and ask for Omar. He is professional but caring and isn't afraid to go over and above for anyone!!! I will keep coming back and ask for Omar. More
We had the best experience at Hendrick Lexus Northlake. Brennan and everyone we encountered were extremely professional and helpful during the whole buying process! Brennan and everyone we encountered were extremely professional and helpful during the whole buying process! More
Pleasant experience with Robert Marock and Jeremiah Vasquez at the dealership. They both provided exceptional service during the sale and even after the sale. They were knowledgeable and responsive. Vasquez at the dealership. They both provided exceptional service during the sale and even after the sale. They were knowledgeable and responsive. More
Milton Jackson was great , good guy. Very high standards of living, Just a good guy Management and Finance Department were very helpful I don’t know what else to say, it will not let Very high standards of living, Just a good guy Management and Finance Department were very helpful I don’t know what else to say, it will not let me get thru More