Hendrick Lexus Northlake

I was very satisfied with my service at Lexus. Ev rything was explained and no surprises. It was completed in the time I needed it to be done. great! Ev rything was explained and no surprises. It was completed in the time I needed it to be done. great! More

Chase Ward my service associate was most helpful, courteous and honest on my recent visit!! This is why I drive over an hour to have my Lexus serviced at the Northlake location! courteous and honest on my recent visit!! This is why I drive over an hour to have my Lexus serviced at the Northlake location! More

Chase handled my 30,000 mile check up. He explained the details and charges associated with this service. I’m very appreciative of the customer service that I received from Chase Ward. He explained the details and charges associated with this service. I’m very appreciative of the customer service that I received from Chase Ward. More

I’ve been a Lexus family member for several years now and also just purchased my fifth car with them a 2024. I’m looking forward to seeing Chase Ward when I take my new car in for service. Chase is absolute also just purchased my fifth car with them a 2024. I’m looking forward to seeing Chase Ward when I take my new car in for service. Chase is absolutely wonderful. He’s always very welcoming and I truly look forward to seeing him when I bring my car in for service. I highly recommend Chase Ward if you want a young man who has great customer service and is very good at his job. More

Absolute best place for sales and service. I have experienced a number of auto transactions and Lexus Northlake is simply world class. I have experienced a number of auto transactions and Lexus Northlake is simply world class. More

The whole staff/ team was very helpful and super friendly. This was the second dealer I went to in the same day and two total different experiences! Vincent was my cars sales man and he was very ver friendly. This was the second dealer I went to in the same day and two total different experiences! Vincent was my cars sales man and he was very very helpful answered all my questions and the manager was very helpful as well talked to him multiple times and had such a great experience with the whole Lexus team! More

I had the pleasure of working with Hussain to find my dream car and I must say, he went above and beyond my expectations in making this possible. Such a calm gentleman who didn’t pressure me but reassur dream car and I must say, he went above and beyond my expectations in making this possible. Such a calm gentleman who didn’t pressure me but reassured me that he will do his best. The entire team that I worked with was very pleasant. Thank you so much More

Hussain, our sales contact was superb, polite, and knowledgeable. He was available throughout the process and addressed all our questions/concerns. We will rate him in the highest terms and will do bu knowledgeable. He was available throughout the process and addressed all our questions/concerns. We will rate him in the highest terms and will do business with him again. More

I love the dealership…they know the Lexus brand better than an ordinary dealership. It also had a regular flow of people , who like myself, appeared to be happily returning customers. than an ordinary dealership. It also had a regular flow of people , who like myself, appeared to be happily returning customers. More

Vinny was a pleasure to work with. He answered his phone calls immediately or called us back in a prompt manner. Vinny was extremely knowledgeable and always available to answer any q He answered his phone calls immediately or called us back in a prompt manner. Vinny was extremely knowledgeable and always available to answer any questions we had. I would highly recommend him to anyone looking for a Lexus. More