
Hendrick Lexus Northlake
Charlotte, NC
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2,102 Reviews of Hendrick Lexus Northlake
Great experience! The salesman was very professional and kind, took his time explaining everything to me. Everything was smooth sailing. The salesman was very professional and kind, took his time explaining everything to me. Everything was smooth sailing. More
I inquired online to see a rx450h, I scheduled an appointment with Hussain and he was very helpful throughout the whole process. He answered all of my questions and guided me through everything. Cons appointment with Hussain and he was very helpful throughout the whole process. He answered all of my questions and guided me through everything. Constantly reassuring me that he will get me the best price, and was on my side! It felt good to walk into a dealership and for someone to act as a friend, rather than a salesperson. I would recommend Hussain to anyone wanting to buy a car! More
They have a beautiful facility with top a service department next to none. In for a 6 month check on my 2024 IS350 F sport. Great sales department also. Omar was my advisor and I always request him ( department next to none. In for a 6 month check on my 2024 IS350 F sport. Great sales department also. Omar was my advisor and I always request him (We have a 2021 Lexus RX350 also.) More
This dealership was great to work with. Very helpful and personable. They kept us up to date with our vehicle that we ordered back in October 2023 and gave us weekly updates when our new Very helpful and personable. They kept us up to date with our vehicle that we ordered back in October 2023 and gave us weekly updates when our new Lexus GX was being built and when it arrived in the states. Would highly recommend Hendrick Lexus Northlake. More
Another issue with another tire! !! Omar laughs with me because I am in so often dealing with tires!!! He made this visit even better after giving me the bad news of "You need a new t !! Omar laughs with me because I am in so often dealing with tires!!! He made this visit even better after giving me the bad news of "You need a new tire and we do NOT have it in stock" Instead of making me wait all day he got me a much desired and hard to come by rental and sent me on my way! What a Customer Service oriented employee!!! All should be like Omar! I ask for him every time!!!! More
They were a pleasure to work with. I had to get a few things done n my new GX, and they did not hesitate to give me something to drive while my care was being serviced. The service wa I had to get a few things done n my new GX, and they did not hesitate to give me something to drive while my care was being serviced. The service was amazing, and so was my salesperson Milton. More