Hendrick Lexus Northlake

My service advisor, Omar did a fantastic job of communicating the service needs of my vehicle and kept me informed along the way. He assisted me with other service needs that I requested promptly communicating the service needs of my vehicle and kept me informed along the way. He assisted me with other service needs that I requested promptly. I appreciated his excellence in customer service and Hendrick Lexus Northlake is a 5 star dealership. You can’t go wrong in purchasing and servicing a car from Hendrick LexusnNortlake. More

I drive from Columbia SC for my service and it's nice to have knowledgeable and helpful staff to help make the time go smoothly. Chase Ward has always been helpful! have knowledgeable and helpful staff to help make the time go smoothly. Chase Ward has always been helpful! More

Mr. Brock Ward always takes great care of me ! He makes sure I’m satisfied and I’m grateful for his attention to my concerns and his care in making sure my needs are met and my car is safe to drive. Thank sure I’m satisfied and I’m grateful for his attention to my concerns and his care in making sure my needs are met and my car is safe to drive. Thanks Brock ! You are appreciated ! More

Excellent dealership. Brock was great. Like my experience. Look forward to many years of driving my Lexus. Brock was great. Like my experience. Look forward to many years of driving my Lexus. More

Great, fast and courteous service from Brock Ward. Answered all my questions and the loaner was very nice. Answered all my questions and the loaner was very nice. More

I drive 45 minutes to work with this dealership for service. Brock has been exceptional as my advisor to work with, keeping me informed from the beginning to the end. Professional, knowledgeable and f service. Brock has been exceptional as my advisor to work with, keeping me informed from the beginning to the end. Professional, knowledgeable and friendly always! More

Hendricks Lexus was great in helping me to get my car serviced. Brock helped me finance my charges when I told him that the costs would be a burden. Car is running fine now and I’m about to make my sec serviced. Brock helped me finance my charges when I told him that the costs would be a burden. Car is running fine now and I’m about to make my second payment. More

If you are looking for a very professional, knowledgeable, and accommodating Service Advisor the ask for Chase Ward. knowledgeable, and accommodating Service Advisor the ask for Chase Ward. More

I had my car serviced by Chase Ward at Hendrick Lexus Northlake and he provided phenomenal customer service. Northlake and he provided phenomenal customer service. More

I recently had my Lexus vehicle serviced. Chase Ward was my service advisor and as usual provided excellent service. Always going above and beyond to ensure that my service experience is as e Chase Ward was my service advisor and as usual provided excellent service. Always going above and beyond to ensure that my service experience is as expected - flawless. Chase is a valuable and intregral part of the service team. More