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Hendrick Lexus Northlake

Charlotte, NC

5.0
1,815 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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1,815 Reviews of Hendrick Lexus Northlake

January 19, 2024

Milton at Hendrick Lexus Northlake delivers exceptional customer service with a personalized touch. His attention to detail and commitment to customer satisfaction made my experience truly outstanding. Hig More

by T Richards
Recommend Dealer
Yes
Employees Worked With
Milton Jackson
Jan 26, 2024 -

Hendrick Lexus Northlake responded

T. Richards, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Milton and our team provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

January 19, 2024

Hendricks Lexus Are. Loyalty & Family God Bless This Dealership I Love My New Family I Can appreciate To Work Hard To Meet Your Expectations Blessings. Shelia Ward More

by Sheliaward144@yahoo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Milton Jackson, James Rafidi
Jan 31, 2024 -

Hendrick Lexus Northlake responded

Sheila and Ronnie, thank you so much for your incredible review of Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and are truly blown away by your kind words about Milton and James. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

January 18, 2024

Excellent services. Great Communication .Milton Jackson is Extremely Wonderful on his job. Highly Recommended…. Excellent More

by Mle60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Milton Jackson
Jan 26, 2024 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Milton and our team provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

January 18, 2024

Always pleased with the service here! Brock was exceptional and kept me in the loop! More

by ER21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
Jan 26, 2024 -

Hendrick Lexus Northlake responded

ER, thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Brock and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

January 16, 2024

I recently made a purchase from this dealership after viewing the auto online and reached out through their online information request form. Jackie Layne called me promptly on the following business day More

by EH
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
James Rafidi, Jackie Layne
Jan 31, 2024 -

Hendrick Lexus Northlake responded

EH, thank you so much for your incredible review of Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and are truly blown away by your kind words about Jackie and our team. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

January 15, 2024

The service department is awesome! I love the personal attention provided by Lucian Dobre. He explains everything to me in layman terms and answers my questions in detail. I appreciate More

by Betsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Dewberry, Lucian Dobre
Jan 27, 2024 -

Hendrick Lexus Northlake responded

Betsy, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Lucian and our team.

January 15, 2024

Wonderful service , good attitude he was on time and very helpful and keep me updated with all information on my car More

by Melissahoneycutt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
Jan 27, 2024 -

Hendrick Lexus Northlake responded

Melissa, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Brock and our team.

January 14, 2024

Brock was very personable and took very good care of me. Ii will definitely be back. More

by Hardball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
Jan 26, 2024 -

Hendrick Lexus Northlake responded

Hardball, thank you so much for taking the time to share about your recent experience with Brock and our team at Hendrick Lexus Northlake! We look forward to providing you another 5-Star experience during your next visit!

January 13, 2024

Positive experience from everyone who works at Hendrick Lexus Northlake from customer service to working with my sales manager More

by Crozier0318
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Rizzo
Jan 31, 2024 -

Hendrick Lexus Northlake responded

Crozier, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Sal provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

January 13, 2024

From day one my experience has been outstanding Brock Ward has been absolutely amazing fantastic professional and exceptional. He builds relationships with his clients and goes above and beyond to make s More

by diva4life1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
Jan 31, 2024 -

Hendrick Lexus Northlake responded

Diva4life, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake (and fabulous username!). We truly appreciate your kind words about Brock and look forward to sharing your positive feedback with our team. Thank you for being part of our Hendrick Lexus Northlake family!

Jan 31, 2024 -

diva4life1965 responded

Thank you all for having such an outstanding team, it very rare unfortunately. I can’t say enough good things about Brock he is amazing and an awesome asset to your company. Thank you all

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