
Hendrick Lexus Northlake
Charlotte, NC
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2,095 Reviews of Hendrick Lexus Northlake
Omar Licout has been my service advisor since i got the car and he’s been amazing consistently every time I’ve needed service. He also lets me know what’s going on and what the cost is. He also makes sure car and he’s been amazing consistently every time I’ve needed service. He also lets me know what’s going on and what the cost is. He also makes sure my rental is ready. He’s very attentive. He’s the best More
I used Omar as my service advisor. He is very knowledgeable and helpful. He keeps you informed of any issues with your vehicle. I will use him again.for sure. He is very knowledgeable and helpful. He keeps you informed of any issues with your vehicle. I will use him again.for sure. More
It was a pleasure working with Mark Dockx and the team! Genially a nice person looking to find the best car the consumer! Its great to be back driving in a Lexus! Thank you! Genially a nice person looking to find the best car the consumer! Its great to be back driving in a Lexus! Thank you! More
I recently had the pleasure of working with Hussain, and the experience was exceptional. From the moment I walked into the dealership, Hussain's professionalism and attention to detail stood out. He took th the experience was exceptional. From the moment I walked into the dealership, Hussain's professionalism and attention to detail stood out. He took the time to understand my needs and preferences, offering valuable insights and answering all my questions with patience and expertise. The entire process was smooth and transparent, making me feel confident and well-informed about my purchase. Hussain’s dedication to customer satisfaction was evident, and I couldn’t have asked for a better experience! More
Hendrick Lexus Northlake service dept has improved tremendously over the last few years. We were longtime Hendrick Lexus customers but after Northlake opened and the service was so poor we switched br tremendously over the last few years. We were longtime Hendrick Lexus customers but after Northlake opened and the service was so poor we switched brands. After missing our Lexus for a few years we came back and now they are back to Lexus standards. Brock Ward has been a great service advisor us. He always does what he says and is never pushy with gimmick services. We have had to use our extended warranty a couples times and he takes care of it all. Thanks Brock! You have made us loyal Lexus fans again. More
Clean, well staffed with knowledgeable professionals. Brock Ward did and excellent jib as my service manager. Great snack area, comfortable lounge, several greeters and a well run operation Brock Ward did and excellent jib as my service manager. Great snack area, comfortable lounge, several greeters and a well run operation More