Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Hendrick Lexus Northlake

Charlotte, NC

5.0
1,815 Reviews
Call Dealership (833) 432-1510
View Awards

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

Directions

By Type

1,815 Reviews of Hendrick Lexus Northlake

February 02, 2024

They were great and explained everything in the process. I love the extra step with the videos they send you. More

by willntam02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Report | Print
Feb 10, 2024 -

Hendrick Lexus Northlake responded

Will, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eddie and look forward to sharing your positive feedback regarding our walkaround and service diagnostic videos with our team. Thank you for being part of our Hendrick Lexus Northlake family!

February 02, 2024

Chase took great care of us and had us in and out in no time at all! More

by jbarnes3434
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Feb 10, 2024 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake, J. Barnes. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Chase and our team.

February 02, 2024

Thank you to Chase and all the great Service folks at Hendrick Lexus Northlake.i can always count on them to keep me up and running! More

by Brian Hoey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Feb 10, 2024 -

Hendrick Lexus Northlake responded

Brian, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Chase and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

February 02, 2024

Service was excellent! Chase was professional and helpful in overseeing our service. We appreciate his efforts. More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Feb 10, 2024 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake, Larry. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Chase and our team.

February 01, 2024

I just moved to the area and Chase Ward was so very welcoming and friendly and facilitated the excellent service I received from Hendrick Lexus Northlake! More

by jquinn51123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Feb 10, 2024 -

Hendrick Lexus Northlake responded

J. Quinn, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Chase and our team. Welcome to the Hendrick Lexus Northlake family!

February 01, 2024

Chase Ward provided excellent and efficient customer service during my most recent car maintenance appointment. More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Feb 10, 2024 -

Hendrick Lexus Northlake responded

Ann, thank you so much for your 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Chase and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

February 01, 2024

Chase Ward is a true professional and his customer service is absolutely great each time I bring my car in for service. More

by Littleone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Feb 10, 2024 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Chase and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

February 01, 2024

Everyone at this dealership is extremely professional and courteous. This was my first time in the service department and my advisor Chase Ward was very helpful. More

by judywerder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Dubin, Chase Ward
Report | Print
Feb 10, 2024 -

Hendrick Lexus Northlake responded

Judy, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Chase and our team. Welcome to the Hendrick Lexus Northlake family!

January 31, 2024

Could not ask for better service! Sal every step of the way made the process stress free and easy and that’s even with a few road blocks in the way that we had to overcome. Thank you More

by MasterKulinski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Milton Jackson, Sal Rizzo
Report | Print
Feb 02, 2024 -

Hendrick Lexus Northlake responded

Master Kulinski, thank you so much for taking the time to share about your recent sales experience with Sal and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and are thrilled to congratulate you on your new vehicle. Welcome to our Hendrick Lexus Northlake family!

January 31, 2024

Eddie Hart is wonderful and has taken such good care of me here! He is the reason I keep coming back to this dealership! More

by Michellemray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Report | Print
Feb 02, 2024 -

Hendrick Lexus Northlake responded

Michelle, thank you so much for your fantastic 5-Star rating of Eddie and our team at Hendrick Lexus Northlake. We look forward to sharing your positive feedback and serving you during your next visit. Thank you for your loyalty!

1
...
32
33
34
...
182