Hendrick Lexus Northlake
Charlotte, NC
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1,815 Reviews of Hendrick Lexus Northlake
Always exceptional service at this location. We’ve been Lexus owners since 1996, and will continue driving them because of dealerships like this. Hats off to Lucian, Eric, and David Shepherd! We’ve been Lexus owners since 1996, and will continue driving them because of dealerships like this. Hats off to Lucian, Eric, and David Shepherd! More
Milton Jackson is wonderful! He’s very patient and kind and easy to talk to. Hendrick Northlakes dealership needs some work though. It took 4 hours to do a lease buyout so be pre He’s very patient and kind and easy to talk to. Hendrick Northlakes dealership needs some work though. It took 4 hours to do a lease buyout so be prepared. More
Very easy and positive experience with this dealership. Milton was very knowledgeable and helpful. I would definitely recommend this Lexus dealership. Milton was very knowledgeable and helpful. I would definitely recommend this Lexus dealership. More
Salesman Mark D was knowledgeable, responsive & did not oversell. Manager Ed Mc sent the car back for better detailing when he was dissatisfied with the initial job in a lightly used vehicle i purchased. oversell. Manager Ed Mc sent the car back for better detailing when he was dissatisfied with the initial job in a lightly used vehicle i purchased. Came back perfect. Tech guys were good but could improve their process to enable download of the Lexus app for tutorial purposes. More
Top-notch customer service from beginning to end! Everyone, especially Hussein, made the usually tedious process of buying a car enjoyable. Highly recommend! Everyone, especially Hussein, made the usually tedious process of buying a car enjoyable. Highly recommend! More
Milton, my car salesman was excellent at communicating and making sure I was well taken care of during my car buying process. The finance guy was also super nice and explained everything very well! and making sure I was well taken care of during my car buying process. The finance guy was also super nice and explained everything very well! More
Hendrick Lexus Northlake has very nice service department. Have had different service agents each time, but all have been very good. Most recently, Omar Licout, provided excellent service! department. Have had different service agents each time, but all have been very good. Most recently, Omar Licout, provided excellent service! More
First time customer of Lexus. Hussain and his team was a pleasure to work with. Knowledgeable and patient as we made a decision. We purchased a used vehicle which had several s Hussain and his team was a pleasure to work with. Knowledgeable and patient as we made a decision. We purchased a used vehicle which had several scratches and they repaired them as we completed the transaction. They went over all the features of the vehicle and helped us set up personal phones. Looking forward to working with Hendrick Lexus. More