Hendrick Lexus Northlake

Milton’s expertise and professionalism was greatly appreciated. Enjoyed speaking with him, will be a part of the Hendrick family soon! appreciated. Enjoyed speaking with him, will be a part of the Hendrick family soon! More

Chase Ward at the Lexus Dealership in Huntersville - most knowledgeable and professional young man. He is very informative and not pushy. They want you to know the items that need to be repaired and don't t knowledgeable and professional young man. He is very informative and not pushy. They want you to know the items that need to be repaired and don't try to upsell anything. I have owned 4 Lexus vehicle - the only vehicle I will ever own. More

Chase Ward is an extremely courteous and thoughtful professional. Explained why added service was needed. Chase kept me well informed. professional. Explained why added service was needed. Chase kept me well informed. More

I had an appointment for a routine 5,000 mile service checkup and Chase Ward was my Service Advisor. Chase was excellent: professional, friendly, polite, and very efficient. I requested a loaner vehic checkup and Chase Ward was my Service Advisor. Chase was excellent: professional, friendly, polite, and very efficient. I requested a loaner vehicle and Chase had me set up and ready to go in minutes. The service is wonderful at Hendrick Lexus Northlake. I will recommend the service department to my Lexus friends. You are fortunate to have Chase on your service team. More

Chase Ward is an extremely courteous and thoughtful professional. He seems to always go out of his way to make service as pleasant an experience as possible. Even my last visit, my “check engine” light professional. He seems to always go out of his way to make service as pleasant an experience as possible. Even my last visit, my “check engine” light came on and I made it to the dealership. They fit me in; there were no loaners so he arranged for someone to take me to work and pick me up that evening without even having to go back to the dealership. That’s what I call going above and beyond. I’m thrilled with his professionalism! More

My routine service was easy to schedule at my convenience. I am always given the choice to wait or get a loaner vehicle. Chase is always helpful and knowledgeable. A pleasure to work with him. convenience. I am always given the choice to wait or get a loaner vehicle. Chase is always helpful and knowledgeable. A pleasure to work with him. More

Very pleased with the results and timely. . customer service was great and very professional. Good Job Chase . customer service was great and very professional. Good Job Chase More

Excellent customer service! Chase is always pleasant and friendly! Chase keeps me well informed while my car is being serviced. Chase is always pleasant and friendly! Chase keeps me well informed while my car is being serviced. More

Milton was incredibly helpful in guiding me through the car-buying process and finding the perfect vehicle. I had a fantastic experience working with Milton. He was knowledgeable, friendly, and made the car-buying process and finding the perfect vehicle. I had a fantastic experience working with Milton. He was knowledgeable, friendly, and made the car-buying process a breeze. Milton went above and beyond to ensure I was satisfied with my purchase. His expertise and customer service were exceptional More

Great dealership that I’ve worked with in the past, even though a deal couldn’t get done, Naph did a GREAT job trying, go see him! though a deal couldn’t get done, Naph did a GREAT job trying, go see him! More