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Hendrick Lexus Northlake

Charlotte, NC

5.0
1,815 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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1,815 Reviews of Hendrick Lexus Northlake

February 28, 2024

Eddie Hart is simply the BEST service advisor! ! He is extremely responsive, reliable and shows the best interest in the customer. We trust him for his advise and appreciate his honestly with any More

by JCLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Mar 02, 2024 -

Hendrick Lexus Northlake responded

JCLT, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eddie and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

February 28, 2024

Recently visited the service department at Hendrick Lexus Northlake. Best service I have had at a car dealership in years. Eddie in their service department was fantastic. All their personal were very pol More

by MC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milton Jackson, Eddie Hart
Mar 02, 2024 -

Hendrick Lexus Northlake responded

MC, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eddie and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

February 28, 2024

Eddie was very nice and updated me promptly, I will request him on my next service visit. More

by rbridget
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Mar 02, 2024 -

Hendrick Lexus Northlake responded

Bridget, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eddie and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

February 28, 2024

Hendricks is a place I will continue to be a customer due to service and professionalism. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Mar 02, 2024 -

Hendrick Lexus Northlake responded

Mike, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eddie and look forward to serving you again during your next visit. Thank you for your loyalty!

February 28, 2024

Northlake Lexus is my go to dealership for service maintenance in Charlotte. Excellent service team! More

by CarolT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Mar 02, 2024 -

Hendrick Lexus Northlake responded

Carol, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eddie and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

February 24, 2024

Amazing place to visit. I’m new to the state so this was my first time visiting the dealership. My advisor, Omar, was amazing. He took the time to go through my service hist More

by EW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Mar 01, 2024 -

Hendrick Lexus Northlake responded

EW, thank you so much for taking the time to share about your first service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and truly appreciate you choosing Omar and Hendrick Lexus Northlake as your "Lexus home." Welcome to North Carolina!

February 24, 2024

My salesman Hussain was great! The entire team at Hendrick Lexus was amazing. The buying process was extremely easy and quick. They have an amazing selection of vehicles and offer More

by Paul Culton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hussain Amir
Mar 01, 2024 -

Hendrick Lexus Northlake responded

Paul, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Hussain provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

February 23, 2024

I had a wonderful experience at this dealership. Everyone was friendly and welcoming and the service was excellent from start to finish. More

by andreayoungblood99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Marock
Mar 01, 2024 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake, Andrea! We are thrilled to hear Robert provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

February 22, 2024

Enjoyed the sales process at Northlake due to an outstanding staff. No aggressive, pushy tactics here just relaxed, informed, competent interactions with Milton J during the conversations re purcha More

by Glockley7
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Woody Wooten. Great team player. , Milton Jackson, Kimmy Knauer
Mar 01, 2024 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your recent sales experience with our team at Hendrick Lexus Northlake, Glockley! We are thrilled to hear Milton provided you the 5-Star Lexus experience while assisting you with finding the perfect new Lexus followed by Kimmy in technology! Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

February 20, 2024

Lexus is great! It’s been a few days and I love my new car. More

by Fishbaugh.jack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Marock
Feb 24, 2024 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake, Jack! We are thrilled to hear Robert provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

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