Hendrick Lexus Northlake

I had a great experience with my service at Hendrick Lexus Northlake, specifically with Service Advisor Omar Licout who did an excellent job of explaining the details of my service and keeping me update Lexus Northlake, specifically with Service Advisor Omar Licout who did an excellent job of explaining the details of my service and keeping me updated with texts, calls and videos. More

I have always been pleased with the service I receive. They provide great customer service! They provide great customer service! More

Took my RX350 in for a curious error message on my display. Omar kept me up to date on what was happening and when the guys found the problem! It was an easy fix and didn't take too long at all. display. Omar kept me up to date on what was happening and when the guys found the problem! It was an easy fix and didn't take too long at all. More

My experience was exceptional Mark worked with me for close to two months to find exactly what met my needs (more like wants) He was extremely polite and full of patience I would definitely refer som close to two months to find exactly what met my needs (more like wants) He was extremely polite and full of patience I would definitely refer someone looking to purchase a Lexus to him. More

This was probably the most pleasant purchase of a car from any dealership I have ever done. The salesman was pleasant, friendly, helpful and not at all pushy. I would recommend this dealership to other from any dealership I have ever done. The salesman was pleasant, friendly, helpful and not at all pushy. I would recommend this dealership to others. More

Jasmine, “Jazz” Pack was my car salesperson. She was EXCELLENT: She was very competent, informative, knowledgeable, transparent and exuded the ultimate professionalism. Jazz was very patient She was EXCELLENT: She was very competent, informative, knowledgeable, transparent and exuded the ultimate professionalism. Jazz was very patient and didn’t try to sway me to any particular vehicle. She stood by ALL LEXUSES and reintegrated -consistently- the excellency in ALL models, SHE said it was just a matter of choice. Even after I purchased, she has checked in on me! Wow! What a SUPERIOR PERSON AND SALESPERSON! THANK YOU, JAZZ! Perfectly satisfied, Jackie Roddey Caldwell More

I am so glad I bought my car at this dealership 3 years ago. I have been very pleased since purchasing my 5th RX350. Chase Ward takes care of me and my car everytime I get it serviced. I couldn't ask for a ago. I have been very pleased since purchasing my 5th RX350. Chase Ward takes care of me and my car everytime I get it serviced. I couldn't ask for a better person.I love the way they send a video showing me the condition of the brakes and the tires. More

Always a pleasure visiting Lexus NorthLake for service. They make it so easy. Chase Ward was professional and very helpful. Thanks Chase! They make it so easy. Chase Ward was professional and very helpful. Thanks Chase! More

Always good timely service. Keeps me informed on repairs. Brock Ward was courteous and professional. However when I scheduled the appointment on the phone I was not informed sp Keeps me informed on repairs. Brock Ward was courteous and professional. However when I scheduled the appointment on the phone I was not informed spark plugs would need to be replaced at 80K, This cost was 50% of service. Which I was not prepared for. I thought just oil change and check fluids, More

Love my Lexus NX! Service is always top notch, especially Brock. Hendrick Lexus is a superior dealership Service is always top notch, especially Brock. Hendrick Lexus is a superior dealership More