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Hendrick Lexus Northlake

Charlotte, NC

5.0
1,815 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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1,815 Reviews of Hendrick Lexus Northlake

April 02, 2024

Friendly and knowledgeable staff. Took great care of my car. Happy with the advice from our advisor . Changed our mind about bringing our car back to Hendrick for service again. Thank More

by Maana Ameri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Apr 04, 2024 -

Hendrick Lexus Northlake responded

Maana, thank you so much for taking the time to share about your service visit with Chase and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and truly appreciate you giving our team the opportunity to provide a true Hendrick experience. Thank you for your loyalty!

April 02, 2024

Chase Ward is outstanding. He's very knowlegeable, listens, quick yet thorough. He represents Lexus well. Thanks. More

by Angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart, Chase Ward
Apr 04, 2024 -

Hendrick Lexus Northlake responded

Angel, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Chase and our team. Thank you for your loyalty!

April 01, 2024

I worked with Robert Marock and he was very patient and helpful throughout the process. More

by janeda.pashko
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Rafidi, Robert Marock
Apr 04, 2024 -

Hendrick Lexus Northlake responded

Janeda, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Robert provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

April 01, 2024

It was the easiest and best experience that I have had trading cars. I drove 3 1/2 hours to get this vehicle and it was worth every minute .Everyone went out of their way to provide a great experience.My More

by J Warren
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hussain Amir, Sal Rizzo
Apr 04, 2024 -

Hendrick Lexus Northlake responded

J. Warren, thank you so much for your incredible review of Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and are truly blown away by your kind words about Hussain and our team. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

March 26, 2024

Had a great experience at this location. Jeremiah communicated well, ensured all questions were asked, and provided a smooth process from beginning to end. More

by Q. Jones
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremiah Vasquez, Sean Cook
Mar 29, 2024 -

Hendrick Lexus Northlake responded

Q. Jones, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Jeremiah provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

March 25, 2024

Thank you again Coach for all your help. It was a great pleasure. We love coach Williams More

by CBoys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent "Coach" Williams
Mar 29, 2024 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake, C Boys! We are thrilled to hear Coach provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

March 25, 2024

Great experience. Everyone was very helpful. I got what I needed out of my visit. More

by Von
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hussain Amir
Mar 29, 2024 -

Hendrick Lexus Northlake responded

Jason, thank you so much for taking the time to share about your recent sales visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Hussain and our team.

March 24, 2024

I was very pleased with my experience with Hendrick Lexus Northlake and Sales Department representative, James Bickford. Everyone was very professional and responsive. The negotiations took two weeks, but More

by JBon
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ed McCreery, James Bickford
Mar 29, 2024 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake, JBon! We are thrilled to hear James and Ed provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

March 23, 2024

Courtesy and good follow thru. Attentive to customer needs. Do not like to be forced to use 15 words. More

by kathytharper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Mar 29, 2024 -

Hendrick Lexus Northlake responded

Kathy, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Eddie and our team.

March 22, 2024

Hussain did a great job getting us through the purchase process quickly and efficiently. He has a great attitude. More

by nickfmartin
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hussain Amir
Mar 29, 2024 -

Hendrick Lexus Northlake responded

Nick, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Hussain provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

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