Hendrick Lexus Northlake
Charlotte, NC
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1,815 Reviews of Hendrick Lexus Northlake
After conducting further research, I discovered that your dealership had a more competitive price for the vehicle I was interested in on the internet than what I was offered in person. Despite the fact that dealership had a more competitive price for the vehicle I was interested in on the internet than what I was offered in person. Despite the fact that I was willing to travel to either Raleigh or New York to purchase the car, and I already had my own financing arranged, I did not receive the best service from your team. In fact, I was very disappointed with the experience. More
Great 👍 experience from start to finish! Left message and call was returned fast! Very professional response of not needing an appointment due to it was a safety issue and to come in at my Left message and call was returned fast! Very professional response of not needing an appointment due to it was a safety issue and to come in at my convenience! More
Cause Ward at Hendrick Lexus Northlake is the best of the best! Responsive, respectful, and took care of all our needs quickly and completely! Highly recommend Chase if you want to work with the absolute b best! Responsive, respectful, and took care of all our needs quickly and completely! Highly recommend Chase if you want to work with the absolute best! More
Very pleased with my service advisor, Chase Ward, and the quality of the technical service. I had major work done and knew I could trust this dealersship. quality of the technical service. I had major work done and knew I could trust this dealersship. More
Had the 30K service and battery changed. Chase Ward was my service advisor and did a great job. Promised it back at noon and exactly at noon he finished the job. Kept sending text messages a Chase Ward was my service advisor and did a great job. Promised it back at noon and exactly at noon he finished the job. Kept sending text messages and also a video report of the car's inspection as they walked around. Installed a new battery for a very reasonable price. I worked with this dealer for over a decade and they are all awesome there More
Great service on my last visit! Chase Ward made my car feel like new! Always great service at Northlake Lexus! Service team is outstanding! Chase Ward made my car feel like new! Always great service at Northlake Lexus! Service team is outstanding! More