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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,107 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,107 Reviews of Hendrick Lexus Northlake

January 06, 2021

Professional and Knowledgeable.Always go there for my car needs for oil changes .wait in waiting room have coffee and watch tv and with in ahour im gone More

by rafaelcarreras
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Jan 07, 2021 -

Hendrick Lexus Northlake responded

Rafael, thank you so much for taking the time to share about your experience with Eddie and our team at Hendrick Lexus Northlake! We are honored to receive your loyalty and thrilled to read such positive feedback. Thank you for being part of our Hendrick Lexus Northlake family.

January 05, 2021

We just bought a 2020 Lexus RX350. We worked with Harris Veneris who was very knowledgeable about all models of the RX350 from our trade in to the 2020 that we bought. He showed us several cars before we ma More

by Richard
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harris Veneris, Sean Cook, Julian Dulin
Jan 06, 2021 -

Hendrick Lexus Northlake responded

Richard, thank you so much for taking the time to share about your recent experience with Harris and our team at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and thrilled to hear Harris was able to assist you with finding the perfect vehicle. Congratulations on your new 2020 RX350 and thank you for being part of our Hendrick Lexus Northlake family!

January 02, 2021

These men and women did an awesome job interacting with people during my visit. Very professional and felt like I knew them for ever. Thanks! More

by Wildlifennc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maegan Johnson, Chase Ward
Jan 04, 2021 -

Hendrick Lexus Northlake responded

Thank you for taking the time to rate Hendrick Lexus Northlake a 5-Star dealership! We are thrilled to hear you enjoyed your time with Maegan, Chase, and our team and look forward to serving you again during your next visit.

December 28, 2020

Excellent service no pressure very patient and answered all my questions promptly No concerns with the service provided. Willing to work beyond closing to address my questions More

by Paulguill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Feingold, Naphtali Williams
Dec 30, 2020 -

Hendrick Lexus Northlake responded

Paul, thank you so much for taking the time to share about your recent experience with Nap, David, and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and truly appreciate your kind words. Thank you for your loyalty!

December 23, 2020

Eric really knows his stuff and went the extra mile to make sure I had the best experience. I'm actually looking forward to my next service. LOL Thanks Eric!! More

by n. miles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Dec 29, 2020 -

Hendrick Lexus Northlake responded

Mr. Miles, thank you so much for taking the time to share about your experience with Eric and our team at Hendrick Lexus Northlake! We are thrilled to hear Eric continues to provide you the Lexus 5-Star treatment and also look forward to your next service visit!

December 21, 2020

Lucen Dobre is excellent. I was in and out with a complete service and, as always, professional quality and personnel. Thanks for considerations for masks and spacing in the facility. More

by Tilbrewer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Naphtali Williams
Dec 22, 2020 -

Hendrick Lexus Northlake responded

Thank you for taking the time to share about your recent experience with Lucian and our team at Hendrick Lexus Northlake, Tilbrewer! We are happy to hear Lucian provided you the 5-Star Lexus treatment both professionally and efficient. The safety of our team and guests remains one of our top priorities. We truly appreciate your feedback and look forward to serving you again during your next visit.

December 21, 2020

Ted Funk provided excellent customer service! He was very friendly and I would definitely contact him for my service needs in the future. He provided his contact information for future service. More

by Vicky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Funk
Dec 21, 2020 -

Hendrick Lexus Northlake responded

Vicky, thank you for taking the time to share about your recent experience with Ted during your service visit to Hendrick Lexus Northlake. We look forward to sharing your kind words with our team and serving you again during your next visit.

December 16, 2020

In addition to the quality service department, the entire facility was Covid compliant so we felt safe the entire visit! Loved that my car was sprayed as well as washed at the end of service. Before we got More

by Trudyhuey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose who checked in our car. Was so polite and able to answer my questions I had on using the voice activated navigation, Ted Funk
Dec 22, 2020 -

Hendrick Lexus Northlake responded

Trudy, thank you again for taking the time to rate Hendrick Lexus Northlake a 5-Star dealership! The safety of our guests and teammates is our top priority, so your feedback means the world to us! Thank you for being part of our Hendrick Lexus Northlake family!

December 14, 2020

The service at Hendrick Lexus Northlake is always a 5-star experience. And their people are THE best ... providing customers with a 5-star experience on all levels. I highly recommend this dealership! More

by VGK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Dubin, Harris Veneris, Lucian Dobre
Dec 16, 2020 -

Hendrick Lexus Northlake responded

VGK, thank you for your fantastic 5-Star rating of Hendrick Lexus Northlake! From sales to service, we truly appreciate your kind words and loyalty. We love our Lexus family and are happy you are part of it!

December 11, 2020

Everything was perfect! Top level professionalism! The Everything was perfect! Top level professionalism! The video walk around sent for arriving and the service tech walk around and view u see my car w More

by leemowry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Michael, Lucian Dobre
Dec 16, 2020 -

Hendrick Lexus Northlake responded

Lee, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and thrilled to hear you enjoyed our new service videos. Thank you for your kind words about Lucian, we look forward to sharing them with our team!

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